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Probably not the situation here but I have seen two issues with some websites where passwords appear to be accepted but don't work after application. In both cases the passwords appear to be accepted because no error message is produced. In both cases sometimes a password is applied, I just don' t know what it is and other times the old password is still used.
Thus, (I use KeePass), old passwords are preserved (just in case), new passwords are documented, then applied, and immediately tested.
Rare: Special characters. Not sure what actually gets applied.
Not rare enough. Password that is too long. Most often the password applied is truncated.
Unfortunately, most websites give incomplete information concerning allowed passwords formats.
(I especially like the city of Dallas, TX website where entering a new, valid, and accepted, password results in a webpage crash. It was reported several years ago and within the last year. I'm sure they are working on it. :D)