microphone on logitech h340 not working with snagit13

  • 1
  • Problem
  • Updated 2 years ago
I just installed the trial version of snagit 13.  I use a logitech h340 usb headset with microphone but I can't record any audio.  When recording video the microphone icon beneath the speaker icon is greyed out.  I use Windows 10.  Any ideas as to why I can't record?  I checked the headset earlier and confirmed that it is working.
Photo of Don Queen

Don Queen

  • 1 Post
  • 0 Reply Likes

Posted 3 years ago

  • 1
Photo of Joe Morgan

Joe Morgan

  • 6773 Posts
  • 3730 Reply Likes
This can happen when the mic is not set up correctly in Windows.
Open the Windows control panel and make sure the Headset Microphone is set as the default recording device.
See Image Below,Click to Enlarge


Does that fix it for you?
Photo of hudson30189


  • 1 Post
  • 0 Reply Likes
No it didn't.  Mic works in skype but not with snagit 13 and Logitech headphones with Mic