microphone on logitech h340 not working with snagit13

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  • Updated 2 years ago
I just installed the trial version of snagit 13.  I use a logitech h340 usb headset with microphone but I can't record any audio.  When recording video the microphone icon beneath the speaker icon is greyed out.  I use Windows 10.  Any ideas as to why I can't record?  I checked the headset earlier and confirmed that it is working.
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Don Queen

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Posted 2 years ago

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Joe Morgan

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This can happen when the mic is not set up correctly in Windows.
Open the Windows control panel and make sure the Headset Microphone is set as the default recording device.
See Image Below,Click to Enlarge

Regards,Joe



Does that fix it for you?
(Edited)
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hudson30189

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No it didn't.  Mic works in skype but not with snagit 13 and Logitech headphones with Mic