Snagit 2020--Catalina 10.15.4--verified all permissions for Snagit2020 are checked and active I have no arrows in the scrolling capture. Saw the older post but no solution was offered. Hoping you can help me and anyone else with this problem now. TIA Robin
I had same problem, spoke to someone from TechSmith, and they had me delete extensions from my Firefox. Even if the Mozilla Firefox people changed their browser, one would think that TechSmith would try to keep up with the changes instead of having us delete extensions. I have reinstalled my extensions and have no damn arrows for scroll capture! Very disappointed at TechSmith for not finding a solution to this problem!
Downloaded Chrome, got an error message which directed me to allow Java Script for Apple apps, and after allowing Java Script, it worked.
Ironically, by me allowing Java Script on Chrome, it also allowed it to
work on Firefox.Now I can get it to work on both. So, makes me wonder
if Firefox needs a "permission" to allow Apple Java Script to work on