How do I get back all the tool bars in snag it editor. I have nothing across the top any longer. Don't know what I did. I tried to screen capture what my screen looks like and it will not let me. I am missing everything from the top of editor. No ribbon can't figure out what I did to cause it or what to do to get it back.
Posted 8 years ago
Mike Curtis, Employee
I have the same problem. No Quick Access bar so no way to fix it. 
Manny Carvalho, Champion
I managed to fix this by exiting Snagit completely - right click on the System Tray icon and choose Exit. Then go to Start/Programs and restart it, and everything was working OK.
Doesn't make sense, but it worked!
See attached image.
Doesn't make sense, but it worked!
See attached image.
Thanks Richard, worked for me
Worked for me too. Thanks.
Fantastic, That Worked for me. Thank You Richard
thank you - that worked - how bizarre and why did that happen in the first place
Thank you! I had the same issue with Snagit 11 and now it is restored!
This is the only thing that worked for me! Thank you. There was no dropdown to click!
There usually is a thin blue line at the top of my screen, and when I click on it Snagit appears. At times this thin blue line disappears. Does anybody know how I can get that back, it is soooooo convenient. I usually have to restart my computer to get this particular snagit setup back. Thanks!
Worked for me. Thanks!
Thanks! This worked for me, too.
Worked for me as well too... Thanks!
The only thing that worked for me! Thanks.
Also worked for me. Thanks!
works...close the app via Task Manager and re open the Editor
Yup. Worked like a charm. Makes no sense at all, but who cares? :-)
All of my menus and toolbars disappeared. I tried closing both the Snagit Capture and Editor from the Task Manager, but when I reopened Snagit ... no menus. I'm dead in the water.
Thank you - this was a life saver!!!!
Kelly Mullins, TechSmith Employee & Helper
Hi,
I thought I would share this information here in case anyone needs it in the future.
Under the Quick Start menu, there is an option to hide or show the toolbars. If they get turned off somehow, just choose the menu and select Minimize the Ribbon to deselect that option. The Ribbon menus should once again be available.
Kelly
User Assistance
TechSmith
I thought I would share this information here in case anyone needs it in the future.
Under the Quick Start menu, there is an option to hide or show the toolbars. If they get turned off somehow, just choose the menu and select Minimize the Ribbon to deselect that option. The Ribbon menus should once again be available.
Kelly
User Assistance
TechSmith
(Edited)
HAHA! The laugh is on you! :D Obviously you haven't read the thread. The ENTIRE toolbar disappears. There is no more QUICK START MENU when that happens. EVERYTHING is gone. Guess you don't follow your topics too closely! :D Read about the 5th or 6th message in this thread from FOUR years ago (there are over 1700 posts) from Richard Ojany. There is a screen print showing the disappearing toolbar. Here, I copied the screen print for you.
(Edited)
Kelly Mullins, TechSmith Employee & Helper
Hi MisterEdF,
Thanks for you comment as it gives me an opportunity to explain that as one of the moderators for this forum, I need to be looking at all opportunities to help users who might come across this topic.
Therefore, I prefaced my post with:
"I thought I would share this information here in case anyone needs it in the future."
Since the original post, and title, mention missing toolbars, anyone searching for this topic in this forum might come across this post and need the information I provided for their particular issue and not the information currently being shared. In this way, we can try to be a little proactive in our approach.
Kelly
Thanks for you comment as it gives me an opportunity to explain that as one of the moderators for this forum, I need to be looking at all opportunities to help users who might come across this topic.
Therefore, I prefaced my post with:
"I thought I would share this information here in case anyone needs it in the future."
Since the original post, and title, mention missing toolbars, anyone searching for this topic in this forum might come across this post and need the information I provided for their particular issue and not the information currently being shared. In this way, we can try to be a little proactive in our approach.
Kelly
Yes unbelievable !, simple click "Exit" from Snagit, and then opened again, and the ribbon appeared !
thanks Joe thats pretty quick mate, but the thing is, as others have mentioned ...once the toolbar goes on anagit 10 anyway...I dont even have that , at the top of editor, donut , zip nothing... so my hands are tied. The shot attached by Richard above is as I had it....so not even a minature micro toolbar to bring back the editing tools... nothing. Thanks Joe for your interest
I looked closer at this thread and discovered what was actually happening. That's why I removed my response. Thanks for the feedback though. I have no solution for that problem.
Regards, Joe
Regards, Joe
Solved it for me too, its always the little things that catch me out.
bill
Mike Curtis, Employee
If something more serious is going on you might want to open a case with our support team. They can run some diagnostics and perhaps look at your screen to see what's going on.
You can open a case here: http://techsmith.custhelp.com/app/uti...
Sorry for the trouble,
Mike Curtis