Mobile Share is not possible

  • 1
  • Problem
  • Updated 4 months ago
Since a Update (i dont know which one!) we have the Problem, that we cant connect any Mobile Phone to transfer a Pic. It says: "It couldnt generate a QR-Code." It is a Problem. How coud i resolve this?
Thanks for your Response,
Matthias Fenchel
Photo of MF MED UG


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Posted 4 months ago

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Photo of Robert R.

Robert R., Online Community Admin

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Hi there!

Have you tried the steps listed here: ? Are you running any antivirus/antimalware applications that might be blocking Snagit from connecting to the mobile device?