morae key rejected

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  • Question
  • Updated 4 years ago
  • Answered
  • (Edited)
We have purchased before some licenses for Morae Manager and observer. Now we got a new computer for the lab and installed the software on it.

The problem is we can't register Morae Manager (that's the one that is to be registered right?) because the key (859732 ... ... ..) was rejected.

Company:
Customer Number: 
Order Number:
(Note: Personal information has been removed from this post by forum admin.)

If it's necessary I can send you the details about the transaction via email.

Best regards
Stefano Caronia
Mind S.r.l.
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support

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Posted 4 years ago

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Joe Morgan

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This is a user to user forum.
You should contact Tech Support directly to resolve this for you.

This is a Free Service. Submit a ticket at,

https://support.techsmith.com/hc/en-us/requests/new


Or call, >>> 1.517.381.2300

 Toll Free: 800.517.3001 (U.S. & Canada Only)

8:00 AM to 7:00 PM EST Monday through Friday

Regards, Joe

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support

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I should have known :) sorry
Stefano
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Joe Morgan

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No need to apologize.
I'm just glad I could point you in the right direction.

Regards, Joe