mouse artifacts and fragments when using cursor smoothing

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So has anyone been noticing that when they use cursor smoothing - the cursor will "lag" behind, or the cursors reach its destination, there'll be a fragment -- like a visual distortion on the screen? 

Cursor smoothing was THE selling point for Camtasia 2019, but I have to say, I'm frustrated with the execution. 

I'm not able to show examples from my work computer as it involves proprietary work product, etc. 
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paulwilliamengle

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Posted 9 months ago

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Joe Morgan

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Yes I have, sometimes it changes from a cursor to something else. It's been reported in other places.To the best of my knowledge, tech support has been made aware of this?

It wouldn't hurt for you to open another support ticket.Rattle their cages a bit.

I've used Camtasia for so long, I've learned how to move my cursor smoothly without any help from the feature.So I don't give this glitch much thought.

Regards,Joe 
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Naomi Skarzinski

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I haven't noticed it on my end. However, I always increase my cursor size to about 125%. I don't know if that is preventing the problem you are referring to. I've been using Camtasia for a long time and I am still and probably always will be a mouse all over the place person. The cursor smoothing has been a blessing for me.  Maybe do a test run of increasing the cursor size above 100% and see if that resolves the issue.

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dmey503

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Maybe I'm looking at it the wrong way but I treat cursor smoothing the same way I treat my camera's image stabilization --I try as hard as I can to make the shot stable on my own by using a tripod or gimbal (or cutting my coffee intake in half). Even my nicest lenses can only stabilize so much on their own if I'm moving all over the place.  

I can't say I've had any issues using it but like Joe, I taught myself several Camtasia versions ago to move my mouse as smoothly as possible. I'm constantly thinking about this during live screen recordings and on non-live projects, I still do multiple takes until I get the perfect mouse movement haha

If they haven't done so already, Techsmith might want to consider making a video on how to use cursor stabilizer to its maximum potential? 
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paulwilliamengle

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I'm not quite as seasoned as some of the esteemed Camtasia users, but I've been using this product consistently for my work over the last two years. I either hide the cursor (through the opacity effect) or work to keep it as smooth as possible. 

Naomi, really appreciate the idea, and I'll absolutely try that. 

1) I think the cursor smoothing is a really great idea for some polish; the execution, however, leaves a lot to be desired. 
2) I hope this is a product feature Camtasia continues to enhance, because, not for nothing, but not everyone may have the motor skills to keep their mouse perfectly still. 
3) A visual effect shouldn't introduce glitching/distortion, and given that this was one of the selling points to upgrade to 2019, I'm surprised that I'm experiencing these issues. 
(Edited)
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Naomi Skarzinski

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I have one other thought Paul, because I am not seeing any of the glitchiness you are referring to. This is going to sound ultra weird but it is true. What type of mouse are you using?

A couple years ago I had a Logitech thumb ball mouse and I could have sworn there was something wrong with Camtasia. Tracks, playheads, etc., were hard to work with and move. Did some research and found an article about Logitech thumb ball mouses losing their abilities after a period of time. Went out and bought a brand new Logitech thumb ball mouse and whala. No issues.

That experience also showed me I was having issues with the mouse in other programs but was not as focused in those programs because they were not as "detail" mouse oriented as what I was doing in Camtasia. I was zipping through Word, Excel, PowerPoint with so much ease!

So, very long story short, maybe also test a different, newer, mouse with Camtasia and see if there is a difference.
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alanwallwin

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Hi,  I just tried out 'cursor smoothing' on a short clip that had a 'drunken mouse' staggering about the screen and I ended up with two mouse tracks on screen.  I used Camtasia properties to resize the mouse pointer and ended up with one large mouse pointer moving smoothly around the screen and one small mouse pointer staggering around the screen like a drunk.  Has anyone else seen this behaviour?