Mouse not recorded on MacOS Sierra

  • 3
  • Problem
  • Updated 2 years ago
  • Solved
Since upgrading to MacOS Sierra I am finding that Camtasia 2.10.6 is no longer capturing the actual on-screen mouse cursor in recordings. 
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curdo

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  • silly for upgrading to BETA

Posted 3 years ago

  • 3
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J.Fila

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Hi Curdo,

This did in fact break with the beta release of Sierra. It is an issue we are aware of. There does tend to be a lot of unexpected issues with beta releases, so we will wait to decide what to do when Sierra is officially released.

Still, thanks for pointing this out! It is good to catch all the issues.
(Edited)
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tomn68

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Sierra is now GM with a release date of the 20th.  Just confirming that Camtasia still has this issue with the missing cursor. 
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Stephen Wagner, Employee

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Official Response
We released Camtasia for Mac 2.10.7 today.  It fixes all the known issues with Sierra ( OS X 10.12 ).  The mouse cursor should now be recorded correctly.
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Andres Orozco

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EDIT: Nevermind, I updated my Camtasia and now the cursor is back again. 
(Edited)
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tomn68

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Thanks
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Preston Jennings

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Will this be coming to the Canadian app store version of camtasia soon? I'm currently "up to date" and only at version 2.10.4.
(Edited)
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Gina Catenazzo

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I am running Mac 10.12.5 and Camtasia 2.9 and I do not see the mouse cursor. :(