MP4 exported file gives error on youtube upload, But uploads successfully when exported twice

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  • Updated 3 months ago
Hello,
I have Camtasia 2018.0.7(105818) on macOS.
It was working fine but few days ago a strange problem occurred. Whenever I try to upload mp4 exported video on youtube it gives me this error

"Processing abandoned. The video could not be processed. Please upload supported file format."

But the strange thing is when I export the same video with no changes at all with the exact same settings the video uploads and is processed successfully.

But this is happening for every video and I cannot export each video twice.
How can solve this issue?
Thanks.
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M Saif Ullah

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  • frustrated

Posted 8 months ago

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Leif, Employee

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I don't know why this is happening, but have a (less than ideal) suggestion.  Perhaps start an export to YouTube, then cancel it just after it starts producing. Then try a second time.  If there is some state that gets set during the first export that effects the second, then perhaps that will compensate for it.  That being said, I don't believe that to be the case.  On the mac, the exporter is a separate process that runs for each export, so there is no state saved between them.  The only thing would be if Camtasia editor somehow saves some state that is passed to the exporter. So I doubt this will help but it's worth a try so you don't have to wait for two full exports every time you want to share to YouTube.

Additionally, you could contact TechSmith Tech Support to see if they can help you get back into a working state.
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M Saif Ullah

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Thanks for replying. I'll definitely try. But can you explain what you meant by "state" and "state is set"?
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cbkr.team

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By "state" I think Leif basically means a parameter or setting that is applied during export.
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M Saif Ullah

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ok, thanks
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Nisharg Mistry

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I try one thing and that worked. I uploaded the solution this I used, Please check and comment.https://youtu.be/-7u64K65_R8



Automation & Control             - channel name
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Nisharg Mistry

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2ND Solution. For Processing abandoned The video could not be processed
Do it for once then no need to do again and again to all videos.

https://youtu.be/tvHbKCLLyeg
Automation & Control            -Channel name