MP4 audio problem with imported file

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  • Problem
  • Updated 6 years ago
I have an MP4 file which plays fine in a separate player. But when I import it into Camtasia Studio 8, the sound track now has lots of pops and crackles whenever anyone is speaking. It is unusable. Please advise how to fix this problem asap.
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richard

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  • frustrated

Posted 6 years ago

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Logan S.

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Hey richard,

Any chance you would be willing to share the video file so I could take a look at it? I'd like to pull it open in Camtasia myself and take a look at it.

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