MS Office Word Scrolling Issue (Mac)

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  • Updated 4 years ago
  • Solved
Hello All,

I am using The Trial Version of this great app on mac 10.8.2 (2.1.5 Snagit)..

But I noticed the scrolling feature does not work well in capturing the word documents as it just capture the half of the first page ONLY..

Please Fix it...

Thanks
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Mo

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Posted 7 years ago

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Mike Curtis, Employee

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Hello Mo,

I have an idea that might help. I know this may sound a little strange, but I'd like you to try and resize your window such that the document is taking up the whole frame and there is less of the background showing.

For example, see the image below. What if you do this and take a scrolling capture? Does that work?

Here's a support article with a little more information: http://techsmith.custhelp.com/app/ans... You can also contact our free Tech Support even though you're on the trial still. We'd love to get to the bottom of this. You can contact support directly using this form: http://techsmith.custhelp.com/app/uti...



Sincerely,
Mike Curtis
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Mo

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Thanks mate,

it does work with me.. so I have to make it zoomed up to 200% then capture it..

cheers
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Office Setup

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I recommended that you have a few worries about Office setup  2011  install for Mac and the new Office 2016 for Mac. In any case, for Office for Mac related questions, we have a particular backing channel. I recommend you take after the connection beneath and post in our Office for Mac gathering for more propelled help. Much obliged for your comprehension.

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