My Camtasia 2018 Always Crashing when I want to put the Audio File like mp3.

  • 1
  • Problem
  • Updated 4 months ago
Hello! I'm love camtasia9 and I'm already Upgrade it to Camtasia 2018.I have a problem,when I drag the audio file,It keep Crashing.I hope TechSmith can patch it.
Photo of gantengswekfamily

gantengswekfamily

  • 1 Post
  • 0 Reply Likes
  • Confused

Posted 4 months ago

  • 1
Photo of Dubie

Dubie

  • 961 Posts
  • 740 Reply Likes
Try using .wav audio files instead.

Camtasia doesn't play nice with .mp3
:)
Photo of Glenn Hoeppner

Glenn Hoeppner, Employee

  • 1754 Posts
  • 286 Reply Likes
We've received some reports of low bit-rate mp3's causing issues and some other mp3 issues in general when you're working with 60-fps content.

It probably wouldn't hurt to open a ticket at https://support.techsmith.com/

-Glenn