My CD software key is different than what shows on your site.

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  • Updated 2 years ago
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Hi - I am trying to install my Camtasia 8 on a new computer.  I still have my original Camtasia CD.  I just noticed that the software key in the CD cover is different than the software key that shows in "My Products" section on your website.  So which is correct?

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Posted 2 years ago

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Photo of Joe Morgan

Joe Morgan

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You probably need to contact Tech Support to get a definitive answer to that.

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However, the original key that came with the CD should still be valid. "In my Opinion"
I've don't recall ever reading a case of someone changing their activation key.

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Glenn Hoeppner, Employee

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They're both correct.

It's an artifact of how our shipping process works.

Note: This does not mean you have two licenses.