My screen listing my videos does not show a Download option. Where is it?

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  • Updated 2 years ago
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Your instructions say 'Click the Download' button, but I don't see one in any view of my uploaded videos. What am I doing wrong?
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Roy Lasris

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Posted 2 years ago

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Kelly Mullins, TechSmith Employee & Helper

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Hi there,
Sorry for any confusion...
You want to look for the icon shown below... that is actually the DOWNLOAD option.

You can find this on the media details page, or when you go into a folder and select a media that is there.

I hope this helps!