My Snagit12 doesn't work with Win8.1?

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  • Updated 1 year ago
My Snagit12 was working fine with Win8. However, upgrading to Win8.1 cause s problems- as soon as snapshot is taken, Snagit 12 closes. Re-installation didn't help! Any suggestions?
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Zvonimir Stojanovich

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Posted 1 year ago

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Rick Grunwald

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Try a total uninstall and reinstall - clean out everything (save the contents of your datastore somewhere  if you have a lot of unsaved stuff. I ran 12 under windows 8.1 with no problems . 
You didn't say what problems or errors  you were having so please make a list as perhaps it is something that we end users have seen. If you still are having trouble You can Submit a ticket

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Rick Grunwald

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If you backup your datastore folder, putting the items back will NOT put them back into the library. You basically have to go to the folder and open them all up to accomplish that. I can open 10 or more at a time without dragging the system down so it is not as bad as it might sound