My title bar doesn't stay on top

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  • Updated 10 months ago
  • (Edited)
My title bar keeps hiding until I bring my mouse up to the top of edit page. How can I keep it visible??


UPDATE:


• I closed Snagit 2019 and started 2018, title bar was normal.

• Took screen shot of 2018 normal title bar, and closed it.

• Started Snagit 2019 again to capture irregular title bar position, and it turned out to be normal    again. At top and not hiding. I'm not sure why it did that, and if anyone can tell me, I'd appreciate it because I don't want to have to keep opening and closing versions to correct a problem.

There must be an easier way to correct a hiding title bar!
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Tony Coty

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Posted 10 months ago

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Jason Eagleston, Employee

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Hey Tony, it kind of sounds like Snagit is in fullscreen mode. Can you click the View menu, and see if there is an "Exit Fullscreen" menu option? That's the only situation I can think of where the title bar auto-hides as you're describing.

One other thing to check is in System Preferences.app, under the General tab, there is a checkbox:

"Close windows when quitting an app"
Depending on the state of that box, if you were in fullscreen mode and relaunched Snagit, it would come back in fullscreen mode again.

Hopefully this helps. And if not, we'll go from there.
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Tony Coty

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Hi Jason,

I tried the exit full screen, and in the non-full screen mode, the title bar was still missing, and I wasn't able to get to it because it only appeared when in full screen and I moved my mouse curser up to the top of my screen. With it in the non-full screen, I couldn't do that.

As for you second suggestion, I don't quite understand what you are saying! Close window when quitting app?? How does that resolve the problem?

thanks for taking time to answer!
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pjonesCET

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The Green Circle is currently in Full screen mode, clicking this way switches Full Screen.
To get  out click  it again.
If you need to resize a window hold down the ⌥ (option) key and the two arrow pointers change to a Plus sign.
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Tony Coty

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Thanks for the suggestion, never knew about that. I did use it, and I realize that this is for full screen, but what exactly does the option key and two arrows do? Ok, it locks it in freeze mode, but does it keep it that way each time I start Snagit?

Another thing, if I knew how the title bar disappeared in the first place, I'd know how to undo that state. Do you know how to make it disappear and reappear?

Thanks again!
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pjonesCET

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before full screen came on the scene the green stoplight button  had plus sign in it you could hold down ans with mouse/track pad adjust size and placement of the window, then click on it again to switch back to original size or placement. Click again it should switch back to what you set. Now Full screen comes on the scene. The first version you could click the green stoplight button and  would go to full screen but the only way to get out was hit the esc key. Now they perfected it to way it is now. if you hold option key down it return operation to pre-fullscreen days. as long as you hold the otion key hile doing everything.  My personal option is Fullscren is a stupid dumb idea some engineer conjured up so they say look what we can do, it dosn't really bring back that much space, roughly  roughly an inch.


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Rick Stone

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Just a humorous musing here. It seems oddly humorous to read: green stoplight.
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pjonesCET

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That the way they are referred to. In fact mac employees call them stop light buttons. Some cities and towns rather than having stoplights hang down mount them side was on the pole. the red button is to close File, Yellow  move file window to the dock so you can open something else, and of course the green button for full screen and window adjustment.