My video captures are pink with lines...

  • 1
  • Problem
  • Updated 2 months ago
I'm using the desktop version to record a video and my audio works... but the saved video display is pink with lines.  I've tried many different ways to record it and it's frutstrating!
Help is appreciated!
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faras

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  • ugh!

Posted 2 months ago

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Photo of Joe Morgan

Joe Morgan

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Sounds like a video driver issue or video card issue to me.

What version of SnagIt are you using?

Regards,Joe
Photo of Joe Morgan

Joe Morgan

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What version of windows? Is it a relatively new computer, old one?
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Dubie

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Exactly what I'm thinking. Graphics driver needs  a possible update.
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rsporn1014

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my simple mind say to try loading it on another computer to see if it is your software
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Frank George

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i loaded it onto another computer, and it works, this laptop has a hp graphics card that can't handle the program