My account was just charged and I no longer use this account. I was billed a year in advance. How do I go about getting a refund?

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  • Updated 7 years ago
please let me know
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RyanStewman

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  • worried

Posted 7 years ago

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Logan S.

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Hey Ryan,

I assume you are referring to a screencast pro account. Your best bet is going to be to get a hold of customer service here: Phone: +1.517.381.2300. Hope that helps!
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Kerry

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Hi Ryan!

I'm on the customer service team. You may email me directly at k.hidlay@techsmith.com with any order information you can provide (billing email address, order number, confirmation number, or license key), and I would be happy to get you started. Thanks in advance!

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