My Camtasia Studio crashes when my video is big... and the program doesn't want to render the whole video...

  • 1
  • Question
  • Updated 6 years ago

I'm editing a video that has 38 minutes long.
The problem is that I can't make too long videos because the program
crashes.
But, fortunately I saved the project to my desktop, and, when I open it,
it crashes all the time... Once or twice the programs works and then I
can render the video.. BUT, at the end, the program doesn't render
the complete video!
I also tried to reinstall the program... with no results.

Any suggestions? help? Thanks !
Photo of SrDanielPonces

SrDanielPonces

  • 6 Posts
  • 0 Reply Likes
  • frustrated.

Posted 6 years ago

  • 1
Photo of Logan S.

Logan S.

  • 2813 Posts
  • 153 Reply Likes
Hey Daniel,

Would you mind posting your system specs? I'd be curious to see what sort of system you are attempting to render this on.
Photo of SrDanielPonces

SrDanielPonces

  • 6 Posts
  • 0 Reply Likes
ew... like what?
The version, perhaps? Version 8.2.0 (Build 1416)
Photo of demarest

demarest

  • 99 Posts
  • 10 Reply Likes
Memory and hard drive space. I've only seen Camtasia Studio 8.1.2 crash in the middle of a render under two circumstances:

1) I tell it to render and then while it's rendering, I open up another program (though not light things like Notepad and Calculator).

2) The drive your Windows temp folder is on runs out of space. Right now, there's an unintended "bug" in the software that during MP4 creation, will utilize your Windows temp folder in between the Camtasia temp folder and your choice of destination folder. And it doesn't usually delete these files. This means that you would need at least twice the amount of free space on your drive as what your finished project will take up.

If you open up (My )Computer, right click on your C drive, and select properties, you can see what that drive's free space currently is. This is where most things happen by default and where everything happens on systems that only have one drive (default). While on the properties of the C drive, you can click on the Disk Cleanup button to try and free up some space on the drive. If you click on the button for Clean up system files, you should also be able to clean up the Windows temp folder, including any Camtasia interim copies of renders you've done.

I mention this because if you're crashing because of the 2nd point, you will likely continue to do so until those files that were being written when it crashed are cleaned up. This bug is slated for correction in the next maintenance release.

This conversation is no longer open for comments or replies.