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The new program is great in most things. Much better than before. But as the customer with some habits I am frustrated about some new things. There are some changes – if small file is their result, than OK, if not, a lot of options were better before (for me at last)
1. Undo and redo button. There are very very rare programs that do not have icons for this. If someone is editing and using a mouse mostly (and all your tutorials show us using program with mouse!), the icon/button is the best solution. Can you tell me the reasons for deleting Undo/Redo buttons?
2. Markers are too big or are not visible. Before it was easy: you could see where the markers are and if you needed you could quickly see the name of the marker. Can you tell me the reason of such big change in seeing the markers?
So, why the markers so big and robust and two little buttons vanished – this is contradictory.
3. I liked the Camtasia over other similar programs because of possibility of having Table of contents. Now there is only hidden one. You know how difficult it is to tell customers how to use your product – and there is the same: I am making movies for children and the Tables of content were fantastic because they could go back and see only one part over and over again. But now – where and how many times to tell them that they have a possibility to open Table of contents? At the beginning of each movie?
If you look at your tutorials, they are good but also very annoying. If I want to see a specific part of the video, I have to start again and wait for the part I want to see. So, why do you have the possibility of Table of contents if even your tutorials do not use it? And why there is no option as before: to show all the time or hide.
4. Regarding Table of contents and Quiz: are only English speaking people using your program? Is there a possibility to add at least basic option of translating?
5. When exporting with table of contents, why I cannot customize the Title of contents? Now it takes the working Title and this is inconvenient. Besides that, I use fonts your program doesn’t want to accept. If I use those fonts, the video does not open in browser (when already put on web).
6. Help files and tutorials: both are insufficient. I am trying to find, for instance, how to USE Themes and Titles, but there is no help topics. Or:
Where can I customize my background color? If I try to find in index – there is no way. I try to find all over the whole help files and lost a lot of time and still did not find the solution.
7. If I use Transparent controller, I am not able to save my editing as a preset for using in future. All customizing is funny. Sometimes I can set the Table of contents and sometimes not. Is there some tutorial about that?
This is very very disagreeable. Each time I got something else (if I want to have it my way).
8. I cannot find out, which conditions I have to do to arrange the options for Table of contents. Sometimes there is an open option (text only, text and icon, only icon), sometimes there is no way to do that.
A lot of comments, but I hope they are reasonable. In case I am wrong, can you be so kind and tell me why and where I am wrong. Is there a possibility to discuss my comments with other customers? Is there a way you would consider my comments?
I can also send you some pictures about every comment (made with Snagit )