My recrdings are not visible in the repository and I do not even receive any recordig email? Where are my recordings gone?

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  • Updated 6 years ago
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Hi Team,
I tested 2 recordings usig CamtAsia Relay yesterday and they worked well. I got a email which had the links to the recordings. However, I am trying to record today. It gives me that message too -"Uploading to the server blah blah..".. however I do not recieve any email after that and my recording is not even visible in the repository.
Please help.
Photo of Bhavna Malve

Bhavna Malve

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Posted 7 years ago

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Photo of Walter Pelowski

Walter Pelowski, Customer Solutions Engineer

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Bhavna,

  If you did not already get support regarding this videos please contact our support team at http://support.techsmith.com

  They are going to need a lot more information in order to figure out what your issue might be.

Sincerely,

Walter Mitchell Pelowski
Customer Solutions Engineer
http://www.techsmith.com

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