NEED 64bit version or won't be upgrading

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  • Updated 3 years ago
  • (Edited)
The limited memory capacity for a 32bit app is killing me, over here!!! I've been fighting tooth and nail trying to get a training video done and Camtasia Studio has been crashing left and right. To try and get around it, I'm having to do all kinds of time consuming and frustrating work-arounds.

I have had problems of this sort many times in the past. It's why I have to keep my training videos below 10-15min. I make a lot of edits, and Camtasia starts to really bug out when I get to a certain threshold. This 32bit limitation was a problem 10yrs ago, and here we are in 2016 STILL stuck on outdated, 1990's technology.

This was the last straw for me. I'm going back to editing in Adobe Premiere Pro, where I don't have to worry about this crap, and can make as many edits as I need. I have 32GB of RAM and can only use 4GB of it with Camtasia Studio. It's ridiculous. Won't be upgrading unless there is a 64bit version that helps alleviate these constant problems.
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dnashj33

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Posted 4 years ago

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Joe Morgan

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64 bit is coming with a lot of new features. This first link contains a list many of the new features and improvements at the start of the thread.
https://feedback.techsmith.com/techsmith/topics/techsmiths-camtasia-future-roadmap

This next link is a follow up posting.
https://feedback.techsmith.com/techsmith/topics/techsmith-s-camtasia-future-roadmap-part-ii

I share your frustration as do many other Camtasia users but it is coming.

Regards, Joe
(Edited)
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dnashj33

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It's been "coming" for years...and this latest episode of crashing (due to the 32bit limitation) is the proverbial straw that broke the camel's back. I noticed recently that Premiere Pro seems to have pretty much everything I was using CS for, now. I think before, it was something about their (PP) lack of voice over capability or something like that, which kept me in CS.

That doesn't appear to be a problem, now...so, TechSmith is a day late (more like 5yrs+, actually) and a dollar short. They have hamstrung their users with this antiquated 32bit limitation for years....patience has run out. Just wanted TechSmith to know just how pissed off a user can get, dealing with this issue daily while trying to wait, and wait, and wait, and wait......and wait, then wait some more.

It should have been an ALL HANDS ON DECK effort, the past few years. But no, they dragged there feet (to put it mildly) and dragged their feet. My breaking point has been reached.
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Oz du Soleil

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I wish I has a solution, but I feel the same way.
There are lots of discussions about the hardware needs. And after I spent over $500 upgrading my hardware, it was still a few more months before I was let in on the fact that the software also has weaknesses that hardware can't resolve. Thus, the hacks and workarounds you mention. I'd gone more than 1 year dealing with crashes and assumed I had an under-powered laptop.

I've got a love-hate relationship with Camtasia. Some days it's the Dalai Lama, other days it's Donald Trump.
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dnashj33

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Ha. Ha. LOL. Well, right now....the 32 bit limitations are the full on orange insanity of Donald Trump. And just as I cannot stand to listen to another word come out of that clown's mouth (and I'm a Conservative, myself), I just cannot stand to work another day in a 32 bit Camtasia Studio.

Considering the fact that I don't have any another 32bit app installed tells me that Camtasia Studio is a joke. They have managed to drag this out years beyond what is reasonable, and given us only work-arounds to deal with this, as if going 64bit is not that big of a deal. For all the frustration they've caused the userbase, I'd say giving them a little grit/sass is absolutely warranted.

Another longstanding issue I have had is the major discrepancy between the Camtasia Recorder's audio level and the audio recording within Studio, itself. I am always having to adjust the recording level down in Studio, to try and match the level I initially recorded. It's crap we shouldn't have to keep dealing with.
(Edited)
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Scott Schmerer, Senior Software Engineer

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Official Response
Hi Everyone!

We want to thank you for your patience while we worked to make Camtasia 64 bit. I apologize for the frustrating workarounds you had to utilize.  We are pleased to announce that we have just released our newest, most powerful version of Camtasia yet. Camtasia is now a 64 bit application and it shows. You will see improved performance, stability, and the ability to work with more complex projects than ever before.

You can buy Camtasia here or download the trial here.

Please feel free to post your feedback and feature requests here in our Community forums and remember, all technical support-related inquiries should be directed to our dedicated Technical Support team at https://support.techsmith.com/

 

Thanks again!

Scott Schmerer

Senior Software Engineer, Camtasia Windows

(Edited)