All suggestions welcome.
Here is Gizmo's list . Many are free
It is quite unfortunate that you find you need to move away from the Snagit brand; would you mind sharing what in particular it is that you are struggling with, or what it is that you are finding you cannot do with Snagit that you are hoping to find elsewhere?
Note that we do offer fully functional free trials of Snagit, so when a new version launches new and existing users are encouraged to try the latest release before purchasing to see if it is a good fit for you. Upgrading, as always, remains an option, and if an existing version covers your needs, you can stay on that build (or re-download them from here; please keep in mind that legacy versions may not be supported, to keep up to date on supported applications, see here).
Looking for Technical Support or would like to report on a bug? You can get 1-on-1 technical support by opening a support ticket here!
BRT, if you have an old version, revert to it. I am using v11.4.1 and I am doing fine. After 2014, Techsmith did a real screwed up job with SnagIt. I am also tired of folks from SnagIt asking what is it that we want and they do not do nothing about it. Their forum is full of negative stuff about SangIT after some geniuses decided that we the consumers do not need certain features, so they took it out. I have been using SnagIt since it was a single digit version (for a lot of years) but have never seen a software go backwards in the features. SnagIt needs to learn about "Continuous Improvement"
I am hoping that one day someone at Techsmith will hear us, THE USERS that made the company succeed and put the productive features back and STOP screwing around with the software.
I use it and Snagit. PicPick actually has a few features that Snagit doesn't (like Pixel Ruler and Protractor), and its scrolling capture actually works reliably.
Snagit's main advantage is that it has a Library, which can be useful for sorting images. But that is also the buggiest part of Snagit.
"Please keep in mind that opening a support ticket is the proper process for reporting bugs or getting assistance with technical problems; if we continue to see technical issues that are common across many users, we can fast track the issue and escalate to the appropriate development team for review."
So are you saying that if you continue to see technical issues that are common across many users through any other means you will ignore them?
I guess the other question is, do you test your software on various platforms before you release it? Is there a list of compatible versions of Office for instance? And then if my version doesn't work at least I'll know it is because it isn't supported?
- The new interface is High on helpful at setting up things you don't want, but low on ability to Just click-n-go
- Although they CAN still be used, (I know, I have a "patch") the "Glass/Liquid chat bubbles are gone... WHY?)
- Text. C'mon people, it is NOT rocket science... the solution "You can use other programs to capture text"... is cringe-worthy (and it proves my point about not being rocket science.) Yes, the solution you had only worked in about 60% of cases. But now you have a solution that works in... 0% (60>>0)
- The Stamps, arrows, lines, ... everything pretty much... has gone to soft-bland-pastel colors. The only thing remotely "BOLD" (The Monster-Smileys) were removed
- Someone, Somewhere, scored a FAIL on the new scrolling windows. I only get a good capture about 20% of the time. I usually end up scrolling by hand, Imaging each screen, one by one, and stitching them together (Sure, I can do that in Snag-it... but I paid money so Snag-it would do it FOR me... right?)
- It is NEVER a good thing to tell a customer to use an older version. That's pretty much a statement that your Developers & QA/Test team should be fired(if not fired upon)
I am a QA Lead.... Been one for 20 years... Been using Snaget since... well... since it came out really... Nothing like sending a picture of the bug, with the exact issue circled, and a wee little text box explaining WHAT the problem is.... As long as I can do so FAST & Reliably. That is no longer the case. Shame really.
The email read as follow:
"We wanted to reach out to you because our records show you are using an older, unsupported version of Snagit. To get the most power out of Snagit, and ensure full compatibility with Windows 10, get the current version!
As a loyal customer, you qualify for special upgrade pricing - half the price of a new Snagit license! Upgrade today to enjoy full support for your software. "
What a joke! If you think this ridiculous of TechSmith and dishonest, give this a "LIKE" to show that they do not listen, otherwise how could they send out such an email!"
Are they saying here they do not support 11.4 the only viable SnagIt version, and instead recommend upgrading to 13.***** which can't perform what it should as evidenced by all the reasonably friendly, and sad comments from former admirers!
Brian with goodqwill
When Samsung introduced S6 and when they took all the good things out of the phone, e.g. external SD Card, etc. People actually boycotted buying the phone and it really hurt Samsung's pocket. So in S7 they added all those things back.
That is what I think, ALL the users should not upgrade the versions until Techsmith puts everything they took out back into a NEW version e.g. SnagIt 14 and make it available for free to anyone who owns a copy of SnagIt version 12 or higher. BUT THEY WILL NOT, because they do not care about the majority of their users.
I wonder if Techsmith's executives Wendy Hamilton (CEO) and William Hamilton (founder), Dean Craven (CTO) and Tony Dunckel (VP-Market Solutions), Tony Lambert (chief architect) know what is going on in?
"Wendy is a graduate of Haverford College with a broad background across strategy, technology, content and marketing. She is a values-first leader, and is committed to the practice of putting customers first."
I WILL NEVER UPGRADE SNAGIT AGAIN. IF THEY THREATEN TO CUT OFF THE SUPPORT FOR VERSION 11, LET US FILE A CLASS ACTION SUIT AGAINST THEM.
I love the version I have but I refuse to upgrade.