Need help with audio

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  • Question
  • Updated 5 years ago
Hi, I need help to allow TechSmith Snagit to access my audio, and audio does not work in my videos anymore since the update. Please help. (I'm on Chrome Book.)
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ToriLynn TheEpic

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  • Confused, please help.

Posted 5 years ago

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Nate, Employee

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Hello!  Can you please try the steps in this article and let me know if that does the trick?  https://support.techsmith.com/hc/en-us/articles/205644187  

Thanks! 

-Nate
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ToriLynn TheEpic

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I followed all the steps but number 9.... I see no red X...... Where is it? :( When I click the microphone it opens a tab and closes it immediatley after.....
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Nate, Employee

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Okay, try typing this into your address bar again:  chrome://settings/content/

Then scroll down to the Media section and choose Ask when a site requires access to your camera and microphone

Go back and try the extension again - does it work then?   


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