Need help with replacing a file on Screencast

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  • Updated 10 months ago
I am having a lot of difficulty updating a project I posted to Screencast. I am very new to all this, but I would have expected it to be routine to upload a project to screencast, edit the project and then be able to update the files on screencast. 
I did just that, replacing the only file visible ie the mp4 file. but got this not very useful message.
"
  • There was an error uploading this file. A file associated with this content has the same file name. Rename this file and try again.
Great, so what is the file that needs to be renamed? There is no way to see the files that are actually on screen cast, I've already circulated the URL to reviewers, so I cannot delete the entire file and start over. So I need to fix tis quickly.
I have other projects that need an update, but am holding back on those until this is fixed. 

Please can someone help 
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Jim Swift

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Posted 1 year ago

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Mark E. Engelberg

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Jim, you may need to go through 2 iterations to do this, but what Screencast is telling you (not very helpfully, I agree), is to give the file you are uploading a different name that the one that is already up there.  You can see the current Screencast file name in the interface with the .MP4 name.  Use the "replace file" option to upload the edited version but re-name it first so it allows the upload, then delete the original.  Then rename the source file one more time back to your original name, and use "replace file" to upload it again, now with the file name you want and again delete the wrongly-named one.  This will prevent the shareable link from changing its' value.   A bit confusing to understand, but I hope this helps!!    Mark
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Jim Swift

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Good Grief, Seriously ?!!!
That's much too convoluted to be workable on a regular basis.
I'll just make a named http://bit.ly  link for each project and then upload a new version after each edit, deleting the previous version. It's very much simpler to just edit the project's named bit.ly link. 

Thanks very much for the quick reply, Mark. I won't have to try any more to figure this one out.
  Jim
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Jim Swift

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I see there was another Me-too reply this morning, so it might be helpful to post an update to my original question.  I asked this question of a Techsmith Support person while discussing another issue and his reply led me to a different way of looking at this problem - one that gave me a workable solution. 
The idea is to think of incorporating version control into the file name. A good idea anyway when you are updating files. 
So if the code wrxuoebdRjxWw  is linked on screencast to projectXYZ.mp4, and then projectXYZ is updated, i just add a date code to the mp4 filename  projectXYZ-17-8-13.mp4 and then use the replace option for the project to replace the uploaded file with the datestamped file. The new file is now linked to the same code.
The key was to abandon the notion of keeping the original file name, which was a bad idea anyway, although Mark E was too polite to say so.
Hope this helps
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ITLENS

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I found this happened to me as well. Even once I renamed my new file, reflecting today's date, nothing happens. I click the button to replace the file. I select the file (or do drag-and-drop). Then nothing happens. The dialog is still open, but 0% never progresses beyond the 0 mark, as it would if I uploaded a new video. All I can do is close, and start over. And over. And over.
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kayakman, Champion

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there is a bug with the replace file function; it usually does not work now; and even if it does, the uploaded new file usually does not play back correctly [play time truncated]

at least that has been my experience

I've reported to this to tech support multiple times; they acknowledge it's an issue

only solution I've found is to upload a new version, then delete original [actual files can have same name]; but original link URL will be toast, so you have to re-distribute the new URL