Neither product works with me

  • 2
  • Problem
  • Updated 2 years ago
I downloaded snagit to trial. It downloaded, I opened and it said my trial was over and no matter what I did, just refused to let me trial your product.
Then I went to screencast.com. I have tried 4 times to upload my content and it uploads to your system but never appears in my library. I'm tired of TechSmith
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bookdiva2

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Posted 2 years ago

  • 2
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Guy Larcom, Instructional Designer

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Hi bookdiva2,

I am really sorry to hear you are experiencing these issues. Since there are two things happening here, including the unusual trial behavior, I'd like to get you in touch with our Support Desk. Could you please submit a ticket at the link below and we will be in touch to help you out.

https://support.techsmith.com/hc/en-us/requests/new

Thank you!

Guy