New font in SnagIt13?

  • 2
  • Question
  • Updated 2 years ago
I have added a new font to  Windows 7. The new font appears in Word but not in SnagIt.
I have rebootet the system.
No update for SnagIt is available.
Can you support me please?
Best
Michael
Photo of michael.krause

michael.krause

  • 1 Post
  • 0 Reply Likes

Posted 2 years ago

  • 2
Photo of Fred Grover

Fred Grover, Champion

  • 2335 Posts
  • 333 Reply Likes
If you have installed the Font in most cases if SnagIt was open when installing the Font then you would have to close SnagIt and then launch it again and the Font should show up by default. Not usre if this has something to do with Windows 7 and SnagIt 13 or not as I do not use Windows 7 currently as I am on Windows 10.

However if SnagIt was closed when you installed the Font and then you started the SnagIt Application the Font should show up by default too. At least from my experience on using new Fonts.

If this is not the case then my suggestion would be to contact TechSmith Support and that information is below and is a Free Service.

https://support.techsmith.com/hc/en-us

Phone:
    +1.517.381.2300
Toll Free:
    800.517.3001 (U.S. & Canada Only)
Hours:
    8:00 AM to 7:00 PM EST Monday through Friday
    We also have holiday hours

Chat Support Hours Extended. We've expanded our hours of service for Chat Support. You can reach our Support Team for assistance from 6:00 AM to 9:00 PM ET, Monday-Friday and Saturday from 12:00 PM to 4:00 PM ET.

I hope this helps a little bit and let us know what you find out if the above suggestions did not work and you contact the support department and post what you find out back here for other users who may be experiencing the same issue please. Thanks for posting and have a great day/night.

Regards ~ Fred.