New Relay Desktop Record will only launch from the website on my Mac.

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  • Updated 8 months ago
The desktop version of the new Relay won't run from my desktop. It requires that I go to the website which of course requires an internet connection. The OLD Relay recorder didn't need to be connected to Internet.  Why did you remove that functionality in the new Relay recorder???
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  • angry.

Posted 8 months ago

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Josh Holnagel, Employee

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Thank you for your feedback on this!

As you correctly noted, the new Relay Recorder does not have offline recording capabilities. However, that is one feature we are working to deliver in the future.

If you need to record videos and have no Internet access, we would still recommend using the Classic Recorder. To download the Classic Recorder, check the gear menu in the upper right-hand corner of the site header:

Download option for the Classic Recorder

Much appreciated,