Newbie General Questions For Camtasia 8 on Windows 7 PC (help?)

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Hi folks,

I have been meaning to post a thread here recently but I have been tied up trying to resolve a separate matter with Camtasia 8 (and AUDIO) under a separate post.

I purchased Camtasia (and Snag-It) last month and have been trying to work thru the online tutorials.  I also ran some searches over the past couple of days to look for answers to my first couple of questions (below) but either they were relating to a slightly different scenario, or the computer and/or version of Camtasia differed to my own.

Thank,

Paul David Seaman
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Posted 4 years ago

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monsterjazzlicks

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Hi again,

Do I just IMPORT them, and also, after they have been IMPORTED (once), is that done (SAVED) forever please?

Cheers,

Paul

(Edited)
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monsterjazzlicks

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Hi,

Well I gave it a go on my own and it worked.  All of the newly IMPORTED library content seems to have SAVED.

There were about 32 x of the new THEMES which I did did not have.  So I should have more than enough to be getting on with.

I had a little quick try out of the UNIVERSE THEME . . .



Ta,

Paul
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Glad to know it is working for you alright Paul and thanks for letting us know. I would suggest saving all the .zip files in case you ever need them again and that way you will not have to download them again. That is what I do with them personally. Then when a new version of Camtasia Studio comes out if the import or export option gives me trouble I just rinse and repeat. Have a great day/night Paul and it will be nice to see some of your videos up and running.
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Fred,

I UPDATED my version of CAMTASIA last night and it seems that it (the CAMTASIA library) retains all of the (previously) IMPORTED files (of Title/Themes)?  So no need to RE-IMPORT again.

Would you say that is correct please?

Ta,

Paul
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Paul yes that is correct but just for a backup I always save the zip files so if something happens to go wrong I have them and what I may have added in the Library after Exporting the Library to a zip file. That is just giving me the assurance that I do not lose anything I have downloaded or added myself. I hope that clarifies that and answered your question Paul.

Thanks for posting and have a great day/night.
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monsterjazzlicks

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Fred,

Ok thanks, I will whack the folder of compressed THEMES onto my external hard drive for safe keeping.

I think it will be a good while until I manage to finally conjure up a video of my own!  I am still only around half way thru the tutorial series!

Paul
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Fred,

http://assets.techsmith.com/docs/pdf-camtasiastudio/create_camtasia_studio_8_library_media.pdf

I am getting the MANUAL printed off this week so it will be easier reading thru it in book form.

Cheers,

Paul
(Edited)
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Thanks Paul and let us know how this works out for you when you start implementing it. Thanks for the response and have a great day/night.
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Cheers Fred,

The local printing shop should have the booklet ready by next week.  I emailed them the PDF (LINK) tonight.

Paul
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Hello again,

I managed to make a little TEST video last night using CAMTASIA 8.

I SAVED it as an MPEG 4: "720 HD QUALITY".  Then I uploaded it to MY GOOGLE DRIVE (because I intent to place some of my videos here for viewers [with a LINK]) rather than on YOU TUBE.

So, when I watched the video in MY GOOGLE DRIVE, the only option I was given regarding QUALITY, was to view it a 360p, or AUTO (which is also 360p!).  Hence, the video quality is quite poor.  The video player itself looks exactly like the regular You Tube styled one.  Does anyone know please if this value/setting is FIXED?  In which case, there is little point in uploading a 720p HD video to Google Drive!  Please see first screenshot below.

Secondly, I viewed the 720p HD video in MEDIA PLAYER CLASSIC (my regular WINDOWS MEDIA PLAYER seems to have gotten somewhat temperamental over certain things of recent).  I downloaded this player a couple of days ago.  Now, the CAMTASIA video looks clearer in this one (can't say for sure if it is exactly 720p HD though?) and also, within MEDIA CLASSIC PLAYER, I don't seem to be able to find any option to view/select the pixel value?  Please see second and third screenshots below.

Many thanks in advance . . .

Paul







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Not sure why the third PNG upload won't display?!  lol
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Hmmm, I could be wrong here, but I think the issue is one of which "Player" should be used to watch the videos. You will notice that if you produce the video from Camtasia along with the player, you get extra files that are involved. In the best case scenario, you maintain all the files and the folder on a web site somewhere and point your user to the HTML file that presents it all.

If you just plop an MP4 out there, you are totally depending on some other player to be used. And that may or may not provide anything close to a decent playback. It all depends on the player that is used.

The good thing about what I mentioned about using the Camtasia created stuff is that it shouldn't be a worry for your end users. They should be able to see it as you intend. But if all you do is provide an MP4, the onus is now on them to have some form of a player configured in order to view the content. And if there are issues, you are now stuck with having to try and help them troubleshoot what is wrong.

Cheers... Rick :)
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I would have to agree with Rick on what he said. I know that Google Dive does HD Videos but it would all depend on the player others use or have available. Thanks to Rick for posting back and Paul if you have any further questions post away and let us know if Rick's suggestions work for you as they should when producing. Have a great day/night.
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Thanks Rick,

I kind of get what you are saying here cheers.  That by uploading an MP4 (regardless on pixel size or HD/non-HS), you are taking a gamble on leaving the actual PLAYER to chance.

But regarding your first paragraph, you don't mean upload the WHOLE folder containing the CAMTASIA project and all to the like of My Google Drive?  I don't understand that at all I am afraid?

As you will most obviously be aware of, when you click on PRODUCE, a drop-down-menu appears (see screenshot below).  In which case, what option do I select please?  There is a GOOGLE DRIVE upload which I have not tried yet (I just uploaded an MPEG4 last night in my test-run).  And there is a YOU TUBE option also.  So, if one is going to choose either of the two latter mentioned, do you simply bybass the lowest 6 x file types and click on one of the top two (or, rather three [if you want to include SCREENCAST})?



I have watched the PRODUCE/SHARE tutorial but it does not go into so much detail regarding all aspects and options of this procedure.

Thanks a lot.

Paul
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Hi Fred,

So perhaps, from what I think you are saying, everyone who has MY GOOGLE DRIVE may have a different PLAYER affiliated with the account?  I have only tried it on my WINDOWS XP and therefore maybe it will call up a different player (or one with the ability to choose a higher pixel resolution setting) if I test out the LINK on my WINDOWS 7 PC?

Thanks,

Paul
(Edited)
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When you produce and share, choose something like the MP4 with Smart player.



When you click Next >, give it a file and folder name.



When you click Finish, look at the folder location.

You will want to copy all the content s (files and folders) that you find here.



As for the player, it's not affiliated with any account. It's totally a PC thing. For example, you may have QuickTime associated in Windows to play MP4 files. And I might have VLC player associated. So if you opened an MP4 file, you would see QuickTime open and try to play the file while I would see VLC (or whatever player I have on my own PC).

Hope this helps... Rick :)
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Yes what Rick explained here and nice screenshots Rick.

Paul that is what it basically boils down too. Thanks for participating and sharing everyone. Have a great day/night. :)
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Hi Rick,

Thanks a lot again.

My CAMTASIA printed manual will be ready on Monday so I guess I really need to put some time in trying to get my head around it all!  I am not naturally good with computers so it takes me some time to grasp things.

I am not sure if CAMTASIA is different on a WIN_XP to a WIN7, but I was not able to locate the MPEG4 WITH SMART PLAYER in the drop-down-menu (or any with SMART PLAYER as an option)?  Only MPEG4 WITH VIDEO PLAYER.

I opened the FOLDER with all of a PROJECT's contents (see screenshot).  So I copy/upload ALL of these contents to the folder (on, say, My Google Drive) where I am sharing the content with other viewers?



Much appreciated,

Paul
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Hi Paul

Interesting as I'm on Windows 7 myself and am using Camtasia 8. But I do suppose it's possible that your actual step version of 8 may be different. I'm on 8.5.2. Maybe yours is different?

Cheers... Rick :)
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I am not sure Rick. I too use Windows 7 or Windows 8.1 with the Camtasia Studio 8.5.2. I think Paul was asking if there was a difference in using a computer running Windows XP. Is that correct Paul are you using Windows XP ? I am not sure if that would make a difference as it has been a long time since I used Windows XP and do not have my old desktop with that System hooked up anymore. Let us know and thanks again for posting. Have a nice day/night.
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Rick,

On my WIn_XP CAMTASIA is v.8.3.  On my Win7 it is v.8.5.

I forgot to check (on my Win7) if I could see a MPEG4 WITH SMART VIDEO option (as I was preoccupied with trying to get other thing up and running on it!).  But I will look tomorrow.

I did visit My Google Drive on my Win7 and it (the player) gave me the two options of 360p and 720p HD (the latter looking like a perfect replicate [of the original exported video] quality-wise ).

Ta,

Paul
(Edited)
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Fred,

Just to clarify (as we have been jumping all over the damn place!), I have a Win_XP (which I use for general going online usage, Skype, Hotmail, downloading rubbish!, etc).  And I loaded my second license of SNAGIT and CAMTASIA on here (just to practice with and to watch the tutorials).  I have had this for nearly 10 x years and if it gets a virus, I don't mind having to REFORMAT it as it is just a old donkey PC.

My WIn7 is for work, teaching and music.  It has CUBASE, CAMTASIA and SNAGIT on.  I keep it mostly offline.  I bought a Win8.1 PC last year which is strictly for MUSIC.  It only has CUBASE and SIBELIUS on.  I never go online on it and I would be devastated if it got a virus (as I just spent £300 on an SSD)! Though at some point (it's just a matter on time . . .) I know my Win_XP is going to die, so I will then be down to the Win7 and Win8.1.

Ta,

Paul

<EDIT: I just checked for UPDATES on my Win_XP and it is offering me v.8.5.2, so I am going to grab it.  I will see if this is available for my on my Win7 tomorrow as I think I only have v.8.5 when I checked earlier>
(Edited)
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Thanks for clarifying that Paul and I know what you mean. I have several backup PC's that have Windows XP and can get them pretty easy so I too do not care if I lose something unless it is on one of my new systems running Windows 7 or Windows 8. I am not a rich feller lol. I use mine for some music recording myself and video software tutorials etc. Thanks again for the clarification and have a great day/night.
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Fred,

Well I have had both my Win7 and Win8.1 REFORMATTED at least 3 x times and it is a nightmare!  So I am extra vigilant about loading anything onto them, or spending excessive time online.  Like yourself, I do not have money to burn!

Maybe at some point I might get to hear some of your self created music?!

Gee, this UPDATE is taking a while!  It must be a big job?  It is actually v.8.5.2.1999! lol  Will I have to RE-IMPORT the TITLE PAGES I downloaded last week again?  I kept them all in a folder (luckily) if so.

Ta,

Paul
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Hi again,

I was trying earlier to see if I could record the SCREEN of my PC (a music project open/playing in CUBASE), and use an external (LOGITECH) webcam to show my face (in a corner of the screen), and also to allow me to pan around my music room to show various instruments/devices to viewers.

I am not sure if my PC can handle running everything at once because I started noticing glitches in the AUDIO when enabling the webcam.  The AUDIO is ok when I am not using the webcam.  I do not use the MIC on the webcam as I use a SENHEISSER headset for narration.

So I was wondering, although it involves more gear to set up, if I would be better to set up my WIn_XP, plug the webcam into that, and record (just) the VIDEO from there instead?  I downloaded a free program called CAMSTUDIO and within that, I should be able to disable the MIC on webcam and just record the video of myself (face) and some panning around the room.

However, would I then be able to drag the exported MPEG4 onto the clipboard/timeline in CAMTASIA?  And also to RESIZE it, so that it is small and situated like a postage stamp in the top right hand corner?

Thanks a lot,

Paul
(Edited)
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Hi,

I spent all afternoon experimenting with trying to use the WEBCAM as well as recording the SCREEN with CAMTASIA.  But the results were either very poor or needed quite complicated configuring (of which I was not able to crack).

Recording myself (via CAMSTUDIO video capture software) using the LOGITECH external WEBCAM on the Win_XP, whilst recording Cubase, my synth and Sennheiser microphone (for narration) presented a massive issue: I was not able to sync the webcam video to the recorded narration.  It was always out of alignment.  Plus, the video was not steady.  There are very many different video settings in CAMSTUDIO and I tried every single one (took about 2 x hours alone!) and in all of them I could not get a decent video recording (without the image jumping or stuttering to some degree).  And so IMPORTING it into CAMTASIA and trying to get it in line with the rest of the AUDIO and IMAGERY was a totally nightmare!

Anyway, so I tried using my LOGITECH webcam plugged directly into my Win_7 and recording from it in CAMTASIA along with all the other footage. But CAMTASIA just would not allow me to turn ON the GREEN CHECK on the webcam icon (within the bottom right  RECORD SCREEN toolbar)?  And an ERROR message of sorts appears saying that the DEVICE is not DETECTED? However, it IS on/working, and showing my face etc in the top left RECORD THE SCREEN window (where you also make the AUDIO settings)?

If I use the INTEGRATED DELL webcam on my Win_7, then it works totally fine as well as recording to a much better quality image than with the LOGITECH on the Win_XP via CAMSTUDIO.  But I know that the LOGITECH is capable of excellent results and so it is more likely that the poor quality results are due to using it on a Win_XP and via CAMSTUDIO (of which there will be a definitive setting, but I have yet to find it!).

Please see screenshots below





Many thanks in advance guys . . .

Paul
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monsterjazzlicks

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Hi,

My Win7 was already the most current VERSION of CAMTASIA so no need to UPDATE there.

But I tried to IMPORT the THEMES library into it and I could not get it to do so.  I was using the ZIPPED folder I saved from when I installed the same additional library on my Win_XP.  And also tried a non-ZIPPED folder to the same no avail.

Although, obviously (as you can see in the screenshot), both folders have CONTENT, they are opening as "No Items" (ie empty!)?  I did not experience any issues whatsoever when IMPORTING this very same folder to the CAMTASIA library on my Win_XP?



Thanks a lot,

Paul
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If you have Library assists in a { .libzip } file. You just double click the file and the Library items install themselves.

(Edited)
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Joe Morgan

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You can Download the basic Camtasia 8 library assists here.
http://www.screencast.com/t/PLP9AFMi8V
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Joe Morgan

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You can download additional library assists from here. They will come as a .libzip

https://www.techsmith.com/camtasia-library-media.html?utm_source=product&utm_medium=cs&utm_c...
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Hi JM,

Thanks a lot.

It appears you can download the BASIC library as one (ZIPPED) file (see screenshot).  I am just downloading this now.



But for the ADDITIONAL library, it looks like you have to download every file (THEME) individually?  Is this correct please?

Ta,

Paul
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Correct. But they will be .libzip
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Yes Paul that is correct for those. I just save them in a Folder Name Library Assets with new folders for each Tab you see and have them available. They will be a .libzip file format. Hope that helps. By the way Paul what Logitech Webcam are you using that did not get recognized on Windows 7 or Windows 8 ?
(Edited)
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Cheers JM,

I just CLICKED on the .libzip and everything installed on my Win_XP.  It is a much faster way than doing it one by one! lol 



I must have about 50 x THEMES now so I just need to sit down and choose one or two which will be suitable for my needs.  Typically, I would go for the plain/pedestrian image, but this time I may try and look for something a bit less obvious.

I will try out the .libzip on my Win_7 tomorrow.

Paul
(Edited)
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Fred,

It is a LOGITECH 720p HD.  The model is a C270.  I think I paid just short of 20 quid on Amazon last year for it (as my Win_XP does not have anything high tech like a webcam! lol).

It actually works fine on my Win_XP when I use it for SKYPE (see screenshot):



But NOT on my Win_7?  Though come to think of it, I did not test it in SKYPE this afternoon on the latter mentioned PC.  But either way, the damn thing would not work in CAMTASIA?!

Now, funnily enough (and I feel like a complete and utter PRAT here admitting this!!!), I did not (and should have) tested the LOGITECH in CAMTASIA on my Win_XP.  Goodness knows why I only tried filming the silent facial visuals using CAMSTUDIO!?  I think I just must have gotten to the point where I could not see the wood for the trees.  Perhaps, I could try again tomorrow with using 2 x PC's but on the Win_XP, use CAMTASIA instead of CAMSTUDIO (which is basically, for all intents and purposes, a poxy free download!).

The LOGITECH is recognised instantly on the Win_XP (see screenshot) and perhaps the VISUAL QUALITY will be better than what I was getting out of it this afternoon (for bloody 2 x hours!) using CAMSTUDIO!?  I am totally gob-smacked that it did not even cross my mind to use 2 x instances of CAMTASIA on the Win_7 and XP?!  lol



Best,

Paul
(Edited)
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Fred,

Here are some more OPTIONS under the CAMTASIA and LOGITECH TAB's that may need to be configured?  I think I should DISABLE SOUND (because I am using my SENNHEISER MIC, but I am not sure about FOLLOW MY FACE (sounds a bit quirky!)?  See screenshots:









What a day . . . !!!

Ta,

Paul
(Edited)
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Paul if you are still having problems have you downloaded the latest drivers for Windows 7 for that Logitech Camera? I own 2 Logitechs that are both HD one is the C920 and the other the C930 and I had to download the software for the C930 and open the Logitech Webcam Software for Camtasia Studio 8 to recognize the webcam on Windows 8.1 and my Windows 7. It works now but I never use the Face Tracking feature as I would rather manually adjust what and where I want the camera to be. I have provided a couple of links below that might help you Paul.

http://support.logitech.com/product/hd-webcam-c270

and

http://www.microsoft.com/en-us/windows/compatibility/CompatCenter/ProductDetailsViewer?Name=Logitech%20C270%20Webcam&vendor=Logitech&ModelOrVersion=V-U0018&Type=Hardware&tempOsid=Windows%207

Let me know if this helps or not and thanks again for the feedback. Like I said I disable the mic on my webcams as I use my Condenser Mic running through my Mackie Mixer Board for audio. Have a great day/night.
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Cheers Fred,

Looks like the site is closed for maintenance  though at the moment.

I will try again later or tomorrow.

Ta,

Paul
(Edited)
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Hi Fred,

I got the downloads now thanks.  Looks like BOTH PC's were needing it!  The LOGITECH was instantly picked up in CAMTASIA after the installation.  And all of the extra settings a bits&bobs are now available.

In the lowest screenshot you will see that I am now able to ZOOM IN on my face (which was impossible before the recent update of DRIVERS):







Many thanks,

Paul
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monsterjazzlicks

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Hi,

A new issue has arisen though: an UPDATE NOTIFICATION appeared in my WINDOWS UPDATE box (see screenshots), but the process FAILS every time I try to perform the action.






Cheers,

Paul
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Howdy,

Ok, now I tested the LOGITECH on my Win_7 but have a problem with what you  term as LATENCY.

So I have recorded a quick video to save on paragraphs of verbatim here and, on my Win_7, was able to EXPORT as MPEG4 W/ SMART VIDEO:

https://drive.google.com/file/d/0ByepppzJGXGeR2pyY0pRUGFGb2s/view?usp=sharing

I wanted to UPLOAD everything to MY Google Drive but I get the following message (possibly because I am using BING/FIREFOX and not CHROME/YAHOO?):





As you will see in the video (LINK above), I can record my face via the webcam, and my voice from the Sennheiser headset.  Also, the Nord synth is coming in via my Steinberg (Cubase) external soundcard.  But in the video, the imagery is out of SYNC with the AUDIO?!  I play, in unison, the Nord and verbally count to show that these two elements are synced together fine.  However, I just can not seem to get the damn VIDEO to line up with my lips?!  I purposely spoke slowly in the video, but when talking at normal speed, the lack of synchronicity becomes more apparent and looks very unnatural.

Hope someone can help as I have spent another afternoon on it all again! lol

Ta,

Paul
(Edited)
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Joe Morgan

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I don't know anything about syncing  all these elements together. Camtasia is so buggy with audio, I suspect it's at the heart of the problem. I don't know if your Sennheiser mic can record at 44.1Hz at 16 bits. But Camtasia does well with that frequency. Variable bit audio, is the greatest problem, as far as I know.

On Google Drive. I can upload to my Google drive account through my Google e-mail account with different browsers. But if I want to upload directly , I have no options. I must use Google Chrome. I think it's a Google Security thing, I really don't know. I just noticed you are trying to upload a folder. I've never tried that through my e-mail.

Good luck with the audio though. Regards, Joe
(Edited)
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JM,

Ok, cheers.  Maybe I will just have to accept the out-of-sync-ness.  But I will rey the LOGITECH on the Win_XP and see if the results are any different.  Though one would assume that the Win_7 would produce a superior result.

But do you think the VISUAL QUALITY of the webcam (ie my face!) is good enough please?

I have CHROME which, I think, uses YAHOO.  So I could try that next time.  I just have all of my BOOKMARKS saved in MOZILLA.

Best,

Paul
(Edited)
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Joe Morgan

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 I would want the video of my face to be sharp and clear. But I'm a picky HD kind of guy. I don't care for 720p unless I'm stuck with it.
That video is clear enough to see well. But it's not great. So it's probably a matter if you can live with it.
To be honest, a webcam of your face talking. Is unnecessary if your instructions are clear and easy to understand. Unless your doing sign language or providing some form of visual gestures or clues through your webcam. I don't think the image of a face talking is important. You might be able to save yourself the frustration of all this by dropping the webcam?
It was a popular technique in the past but most people that used them have abandoned that practice.
But that's just my take on them. {: >)
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monsterjazzlicks

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JM,

Thanks a lot.

So you would opt for 1080 HD (or whatever the next one up is)?

I know what you mean here.  But preferably, I would like to have it if possible because, as mentioned last week, I want to use the webcam to be able to sweep/pan across my (music) room also.  Then viewers can easily grasp how I have my external devices wired (rather than listening to me try to explain it through much rambling on!).

I can accept that I may have to use my Win_XP solely for just the silent movie (style) webcam capture (and the Win_7 for everything else).  But having just tried this out for an hour (CAMTASIA recording only my face etc via the LOGITECH webcam), it just will not do so successfully. Either the picture FREEZES, or else it remains still for a few seconds, and then jerks to the next move (and way out of time at that!).  I also tried FORMATTING it at all the different fps (5 through 30).  So I am totally at a loss now as to why I can't get it to perform (what I consider to be) quite a basic task?

Cheers,

Paul
(Edited)
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Paul if you are wanting to have a video of showing others how to hook up your external devices and pan around the room you might want to consider what I have done in the past. Which is to record that video separately and then record my screen explaining the software to show users what to do and then bring those videos together in Camtasia Studio and edit them to my liking then Produce the videos to the format I want to use. Just another suggestion for you to try. As Joe mentioned about the audio with your Mic it was good advice.

The more you put on your system resources the harder it strains on your system and can cause more problems than help. Just my opinion from my experiences. Hope this helps. Thanks for posting and have a great day/night.
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Joe Morgan

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I agree with Fred.
I also believe that you can use Camtasia to record Just you web cam.



You can use the webcam set to it's best settings for the pan and zoom footage and size it to taste in the editor.
If you have access to a decent camcorder. That could be better yet.

I've been know to run two screen recorders at the same time. One on one monitor and one on another. I have a pretty high powered rig. It's very demanding on system resources. 

In your situation. Not only is your computer processing your cameras video stream, Camtasia has to record it as well. Couple that with the full screen recording of your monitor. Unless you got a whale of a computer, your asking a lot of it. That can certainly lead to glitches.
Regards, Joe 
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Fred Grover, Champion

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That is great advice Joe and I would agree it does tax a system a lot. I have run CS 7 along side CS 8 to record the CS 8 Tutorials I have made but it is very demanding on my system sometimes. What system or high powered rig are you running Joe ?
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Joe Morgan

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XPS 8700

4th Generation Intel Core i7-4770 processor (8M Cache, up to 3.9 GHz)

16GB Dual Channel DDR3 1600MHz - 4 DIMMs EA - -

NVIDIA Geforce GTX 660 1.5G GDDR5 EA - -    Supporting   4 Displays

2TB  Barracuda 7200 RPM SATA Hard Drive 6 .0 Gb/s   1 EACH –

1TB  Barracuda 7200 RPM SATA Hard Drive 6 .0 Gb/s    2 EACH –

 Dell  23” Ultra Sharp LED Monitors  2 EACH

Windows 8, 64-bit, English EA - -

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monsterjazzlicks

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JM,

Which WEBCAM is it you use please?

I assume as mine is called 720 HD I am stuck with that amount of PIXELS?  You mentioned you prefer a much higher quality?

Paul
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monsterjazzlicks

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JM,

I just tried, once again, a few attempts at using the WIn_XP to record only VISUAL via the LOGITECH webcam. 

When I move my face/hands, this is reflected accurately in the top LH corner CAMERA window, no problem at all:



However, the thing jams every time I try and RECORD (and obviously playback)!

Also, I am getting this error message just before I RECORD:






I don't understand it I am afraid.  I have spent 2 x days on this now and I can only guess the the WIn_XP just simply can not handle recording via a webcam?  I am certain the webcam is working fine.  Hence, I do not think that purchasing a new/expensive replacement webcam will solve the problem. Surely camera capturing (without microphone) can not be that resource hungry!!??

Much appreciated,

Paul
(Edited)
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Fred Grover, Champion

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Paul I would contact TechSmith Support on this error message as I am out of ideas on what might be causing this. I have been able to do it if memory serves me right on a Windows XP System but not sure why it is not working for you. The support information is below.

TechSmith Support Information

http://support.techsmith.com/


Phone: +1.517.381.2300
Toll Free: 800.517.3001
(U.S. & Canada Only)
8:00 AM to 7:00 PM EST Monday through Friday

If you do contact them let us know what they have to say and if it is something that could be fixed or not. Thanks and have a great day/night.
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monsterjazzlicks

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Hi Fred,

Well I guess at the minute I will give just about ANYTHING a damn try! lol

I think I get what you mean in that you record all of the ON SCREEN Cubase stuff first.  Then, separately, record and OFF SCREEN material (adding a VOICE OVER afterwards), and finally collageing it all together in CAMTASIA.

That would be a workaround as you kindly suggest.  However, a massive problem arises when I want to film my HANDS playing on the NORD!!  It will be near impossible to MIME to any degree of accuracy as I am sure you will appreciate.  Unless of course you were born a HUMAN METRONOME, or have years of MIMING experience having been a session musician on Top Of The Pops!

Best,

Paul
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monsterjazzlicks

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Hi Fred,

Well I guess at the minute I will give just about ANYTHING a damn try! lol

I think I get what you mean in that you record all of the ON SCREEN Cubase stuff first.  Then, separately, record and OFF SCREEN material (adding a VOICE OVER afterwards), and finally collageing it all together in CAMTASIA.

That would be a workaround as you kindly suggest.  However, a massive problem arises when I want to film my HANDS playing on the NORD!!  It will be near impossible to MIME to any degree of accuracy as I am sure you will appreciate.  Unless of course you were born a HUMAN METRONOME, or have years of MIMING experience having been a session musician on Top Of The Pops!

Best,

Paul
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Joe Morgan

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I'm just picky. 720p is still  good enough for what you want to use it for. I don't use a webcam at all.
A 720p webcam like yours,  can display at the size indicated in the image below. It should also be able to display a clear and crisp image at this size when placed into a 1920 x 1080 video. 

  
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monsterjazzlicks

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Cheers Fred,

I will Skype them tomorrow.  That's a really good idea thank you.

Well if YOU don't know the answer, then I certainly don't!  lol

Speaking of the Tech Team, I have had second to none excellent service each time I have called in.  Though sadly, the last person I spoke to (whom I had never dealt with before) was a real let down and complete contrast to the rest of the 100% dedicated team.  I suppose there is often always one bad egg in the basket !

(Don't know why it has posted my previous reply TWICE again!!??).

Ta,

Paul
(Edited)
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monsterjazzlicks

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JM,

Well I think 20 quid is an OK price to pay for a webcam.  I don't really want to have to start spending more.  Plus, I don't think the webcam is the issue here personally (though I could be wrong of course!).  Even this LOGITECH has a MIC that I will never use!

The other option would be to buy a cheap-ish CAMCORDER.  But then you are looking at around a MINIMUM of 100 quid (which is half the price of CAMTASIA!).  lol

Many thanks,

Paul
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Joe Morgan

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Try shutting off your GPU acceleration setting in the Camtasia editor.

Read the response by      Robert R., Official Rep

 In this thread. Camtasia Studio failed to create a video memory resource

https://feedback.techsmith.com/techsmith/topics/camtasia_failed


I am on a trial version and get the following error message when I try to save a recording: "We are sorry! Camtasia Studio failed to create a video memory resource. The rendering engine will be restarted in software mode only". What is the meaning of this message? What do I have to do in order to let it function right?
(Edited)
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monsterjazzlicks

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JM,

Thanks very much for the LINK and suggestion.

I just did so:



However, unfortunately it made little or no difference.  That's a shame but I really appreciate your time and suggestion.

Ta,

Paul
(Edited)
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monsterjazzlicks

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JM,

I forgot to mention earlier, my Sennheiser headset and the AUDIO SETTINGS on my Win_7 is @ 44.1kHz. You were asking this morning I seem to remember.

Paul
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monsterjazzlicks

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Ok folks,

Big changes needed here!!!

The Tech Smith guy took remote-access this evening to check CAMTASIA running on my Win_XP.

He first tested the FPS moving it from 30 to 15 in both the top LH corner webcam window and also, which I had not tried, in the bottom RH corner record play-bar.  But this did not cure the issue.

So, after some further investigation, he checked the SYSTEM PROPERTIES info (see screenshot) and declared the webcam will not work sufficiently due to the incapabilities of the WIn_XP:

 

Mainly, this is due to the slow CELERON (PROCESSOR).  So it is a complete non-starter and no longer worth pursuing to any extent.

Therefore, I have now UNINSTALLED (for good) CAMTASIA from my Win_XP with a view to running it on my Win_8.1 instead (as this is what the technician advised).  And have the Win_8.1 take on the role of recording the LOGITECH webcam (which he was quite certain it would be able to do).

BUT:

I have been extra vigilant about installing anything other than CUBASE and SIBELIUS on my Win_8.1 because, in the past, I have had so many problems with stuff slowing it down etc (when using CUBASE I need it to be running at its optimum).  And same for SIBELIUS.  I have downloaded zilch from the internet onto it and also, I had the ORIGINAL DEFAULT copy of WIn_8.1 removed and a bare bones SKELETON version (of Win_8.1) installed instead.  Along with a 300GBP SSD!  In the last 18 x months, I have learned my lessons the hard way (which is why I use my WIn_XP for online surfing and general donkey work).

Anyway, that is the picture along with my thought for now . . .

btw - I really do appreciate all of the kind help I have been given on here!

Paul
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monsterjazzlicks

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Ok folks,

Big changes needed here!!!

The Tech Smith guy took remote-access this evening to check CAMTASIA running on my Win_XP.

He first tested the FPS moving it from 30 to 15 in both the top LH corner webcam window and also, which I had not tried, in the bottom RH corner record play-bar.  But this did not cure the issue.

So, after some further investigation, he checked the SYSTEM PROPERTIES info (see screenshot) and declared the webcam will not work sufficiently due to the incapabilities of the WIn_XP, period:

 

Mainly, this is due to the slow CELERON (PROCESSOR).  So it is a complete non-starter and no longer worth pursuing to any extent.

Therefore, I have now UNINSTALLED (for good) CAMTASIA from my Win_XP with a view to running it on my Win_8.1 instead (as this is what the technician advised).  And have the Win_8.1 take on the role of recording the LOGITECH webcam (which he was quite certain it would be able to do).

BUT:

I have been extra vigilant about installing anything other than CUBASE and SIBELIUS on my Win_8.1 because, in the past, I have had so many problems with stuff slowing it down etc (when using CUBASE I need it to be running at its optimum).  And same comments for SIBELIUS.  I have downloaded zilch from the internet onto it (as much stuff comes along with unwanted bloatware!) and also, I had the ORIGINAL DEFAULT copy of WIn_8.1 removed and a bare bones SKELETON version (of Win_8.1) installed instead.  Along with a 300GBP SSD!  In the last 18 x months, I have learned my lessons the hard way (which is why I use my WIn_XP for online surfing and general donkey work).

Anyway, that is the picture along with my thoughts for now . . .

Paul

btw - I really do appreciate all of the kind help I have been given on here!
(Edited)
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Joe Morgan

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Thanks for the feedback,

Good luck with that down the road. {: >)

Regards, Joe
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Fred Grover, Champion

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Thanks for the feedback Paul. I would recommend if you are that nervous about using your system to see if you can find a 2nd hand used desktop running Windows 7 to try and get one f those to use for the webcam and surfing. Just a suggestion and I am glad everyone's help and suggestions helped you.

Have a great day/night Paul and if you have further questions you know you can post them here.
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monsterjazzlicks

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Hi Fred,

Well I will sleep on it for a couple of days. 

Obviously CAMTASIA will not cause any harm as such.  But as I say, if possible, I am thinking of trying to keep my Win_8.1 PC free of everything except for SIBELIUS and CUBASE.

In any case, I would not consider purchasing another (fourth! lol) laptop (though of course I appreciate any suggestions).  The other solution (as mentioned earlier) would be to buy a cheap CAMCORDER, but this would need looking into and also I think it might be bordering on a sledgehammer to crack a nutshell syndrome!?

Paul
(Edited)
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monsterjazzlicks

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Hi,

My Win_8.1 basic specs are as follows:

Dell Inspiron 3737, Windows 8.1 Professional, 16GB RAM, 1.70gHz, 64-bit, Intel Core i3.

Paul
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monsterjazzlicks

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Hi,

If I RECORD just VISUAL in CAMTASIA on my Win_8.1 via the LOGITECH webcam, then would I just EXPORT the FILE, IMPORT it into to PROJECT (on the Win_7) so it it will all of the rest of the material, and then line up the AUDIO track with the VISUAL track (ie my speaking to my facial)?

Ta,

Paul
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monsterjazzlicks

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Hi,

If I RECORD just VISUAL in CAMTASIA on my Win_8.1 via the LOGITECH webcam, then would I just EXPORT the FILE, IMPORT it into to PROJECT (on the Win_7) so it it will all of the rest of the material, and then line up the AUDIO track with the VISUAL track (ie my speaking to my facial)?

Ta,

Paul
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monsterjazzlicks

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Hi,

I tried for an hour or so to add the extra (downloadable) THEMES to my CAMTASIA LIBRARY on my Win_7.

But these additions are just not being reflected in the LIBRARY contents.  I only seem to forever have around 15 or so, as opposed to about 50 which should be the amount if the additional THEMES are IMPORTED.

I have tried every different way I can think of to IMPORT them but nothing seems to work?  I even get a message to say all 35 or so of the new THEMES are already present but I'll be damned if I can locate them?!

Please see screenshots:





It all seemed to work ok (after some helpful tips) on my Win_XP (albeit this machine is totally out of the equation now!).

Thanks a lot,

Paul
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monsterjazzlicks

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Hi,

As a possible alternative to INSTALLING CAMTASIA on my Win_8.1 (as discussed above), would the following device (by Polaroid) provide an acceptable workaround and produce good enough results quality-wise.  As well as providing a user friendly method/means of getting the data to successfully transfer line-up in CAMTASIA?

This looks like it uses a SMART CARD and records at 1080p?:

http://www.ebay.co.uk/itm/Polaroid-ID1660-16MP-Full-HD-Touch-Screen-1080p-4-x-Digital-Zoom-Camcorder...

30 quid seems very cheap and so this price make me a little dubious?

Cheers,

Paul
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Joe Morgan

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Looks like a kids toy at first glance. I checked out Amazon in the States,  they carry it. The reviews are not very good. Take a peek. http://www.amazon.com/Polaroid-ID1440CL-RED-TRU-Digital-Camcorder-2-7-Inch/product-reviews/B00BO3SJQ...

I don't know what to make of your Library assists not loading correctly.
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monsterjazzlicks

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Thanks JM,

I appreciate that pointer. I thought 30 quid was too good to be true!

I spent a couple more hours again trying to get the THEMES into CAMTASIA but still to no avail? I may have to annoy the TechSmith team again tomorrow!

Ta,

Paul
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Joe Morgan

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 If the assists installed correctly, you wouldn't need to bother them at all. If that annoys them, oh well. {: >)
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monsterjazzlicks

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JM,

Well I tried every which way but nothing will work?!

I have had the software nearly 6 x weeks now and I have not even done/made a single thing with it as yet! lol

Paul
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monsterjazzlicks

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Howdy!

I spoke to the TechSmith team tonight over in sunny Michigan!  The guy, Alex, was really nice and completely heard me out (I had a lot to explain! lol).

So, he took remote-access and we tried all methods of getting the THEMES files into the CAM8 library.  Though with no success.

He thinks that there could be an issue caused by my AV: Kaspersky (which I am totally getting rid of at the end of the year [when it expires] because it has been nothing but problematic!).  Although he was not aware of any reports of glitches between Kaspersky and CAM8, he did say it was quite common between the latter and SNAGIT.  He did not go into great detail though and I did not ask any deeper questions.  But I have had many conflictions with Kaspersky since purchasing it last November.

However, there is one way to get the files IMPORTED.  But you have to do them one by one and it took damn nearly 45 x mins to do all 29 (see screenshots).  He said he could not understand why the Cam8.lib would not self-extract, nor why both the drag&drop or zipped-folder (which enables you to IMPORT all in one single hit [like it did on my Win_XP]) does not work.  But at least I have managed to get the THEMES in now (well, SOME of them! [see next post]).











Cheers,

Paul
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monsterjazzlicks

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Hi again,

The NEW problem, post TechSmith team conversation is that: the following message appears (see screenshot) when I try to (individually) IMPORT certain THEMES into the CAM8 library!?:





I even tried downloading EVERYTHING again from FRESH, but I still got the same message!

This is a NEW one on me and so I hope someone here can kindly assist please?

Thanks in advance . . .

Paul
(Edited)
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monsterjazzlicks

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Hi guys,

Anyone able to help again here please as I am still totally stuck on this later?!

Thanks a lot,

Paul
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Fred Grover, Champion

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Paul did you contact TechSmith Support on this ? If so what did they have to say ? I cannot really say much more on what is going on as I do not have your email or I could possibly do a remote service with you on TeamViewer which is a free app that we could connect with. Not sure what else to say on this as I am not exactly sure what you are wanting to do with all these Library Assets.

Did the Library zips import and show up in your Library or not ? Let us know. Thanks for posting and have a great day/night.

P.S. Not sure if Rick or any others have anymore suggestions or not for you.
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monsterjazzlicks

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Ta Fred,

The TECH thinks it is KASPERSKY and so the only way round it is to UNINSTALL the AV.  Even DISABLING it temporarily does not cure it.  He said Kaspersky has been an issue with customers on SNAGIT.

Kaspersky has also caused issues with my CUBASE and SIBELIUS last year.  So, on the MICROSOFT forum which I frequent, MALWARE BYTES (paid version) has been highly recommended for my Win_7.  And MALWARE BYTES (free version) for my Win_8.

In the past, NORTON caused me issues for 12 x months, as also did McAfee!  lol

Yes, I have TEAM VIEWER and SKYPE already.  My email is: paulseaman1 (at) hotmail (dot) com

I managed to get about 30 x THEMES in (one by one) in the end.  But, there are still ones coming up with the same ERROR MESSAGE (RE: the last PNG I have uploaded above).  I suppose I could just write off the ones I can't IMPORT as it's not the end of the world!  But the TECH guy spent around 20 x mins though to no avail.

And of course I could take the plunge and UNINSTALL Kaspersky once and for all.

So a couple of options I suppose.

Thanks a lot,

Paul
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Fred Grover, Champion

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Paul I never use Kapersky or the junk McAffee stuff that comes on most computers preinstalled when you do not build the system yourself. MalwareBytes is a good one but I run that when I do with AVG Free Antivirus and have the paid version too. It has never caused me any problems.

We can if you want setup a remote viewing sometime if you want too. No guarantees I can make things work but we can see what happens if you want too. Let me know and thanks for posting back. Have a great day/night.
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monsterjazzlicks

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Hi,

Ok, here is a WEBCAM video I made tonight using this facility, in Camtasia, in isolation:

https://drive.google.com/folderview?id=0ByepppzJGXGefjhTb1lYbWRuQU02MkhsQTlGcnJxdE85TWFqNE1XcW1nb2lM...

I used CHROME this time so I was able to whack everything into one folder (as someone suggested last week I think).

What I am kind of thinking of doing is: is to RECORD the WEBCAM and NARRATION (via a USB headset) on my Win_8 PC.  And have nothing else running whatsoever on my Win_8.

Then, on my Win_7 PC: RECORD the SCREEN CAPTURE and CUBASE.

The WIn_XP is totally non-entity now of course!

Thanks to anyone who kindly watches it. m It's only about 3 x mins!#

Paul
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monsterjazzlicks

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That is very kind of you cheers Fred.  I appreciate that.

If you wanted, we can chat on SKYPE (I use my WIn_XP for that), whilst running Team_Viewer on my Win_7 (to check out Camtasia).  Or,  just Team_Viewer only if you prefer.

I am near Liverpool in the UK (it's 3am here!). Not sure where you are based though?  Trans_Atlantic maybe?!

Best,

Paul

(Above video was EXPORTED as MPEG4 WITH SMART @ 720 HD).
(Edited)
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Joe Morgan

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Hey, I watched your video.

I also took a peek at the system requirements for CUBASE and SIBELIUS. That cleared up a lot of things for me.

A programs minimum system requirements, is exactly that. It means that the software will run. But that doesn’t mean it will actually perform well.

I also looked at the specs for your Intel Core i3 1.70 gHz processor on the windows 8 machine. It only consumes 15 watts of power and that’s really great for battery life. That’s also why it’s such an expensive processor. However, its specs are quite low for running multiple applications simultaneously.

In a nut shell, I think the current setup using the two laptops as described. Is probably the best option you have if you can’t part with that webcam?

 A powerful desktop computer, {could potentially} serve you much better than those two laptops combined. I know Fred suggested finding a second hand desktop somewhere in this thread. I agree with that thought. Although, looking at the combined memory requirements of CUBASE and SIBELIUS “8GB Min.” adding in Camtasia’s requirements as well. That would require specifications that would be hard to come by in a second hand purchase. A new one that could handle everything well could set you back 700 or 800 quid. Ouch!

Your XP computer is less powerful than the windows 8 unit.

CUBASE can single handedly consume all of your processors resources leaving little for anything else. That goes for either laptop.

SIBELIUS can single handedly consume all of your processors resources leaving little for anything else. Once again, that goes for either laptop.

Camtasia can single handedly consume all of your processors resources leaving little for anything else. This also applies to either laptop.

You’re between a rock and hard place my friend. A camcorder might be a better way to go.

 CUBASE, SIBELIUS and Camtasia will perform better when installed on your windows 8 machine.

 My final thought is this. Because of what you have available to work with, the webcam is probably more trouble than it’s worth.

Good Luck. Regards, Joe

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monsterjazzlicks

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JM,

Thank you Joe for going to all of that trouble.  I very much do appreciate that.

Just to double clarify on a couple of points (though I am sure that you got this first time round) if you don't mind.  This thread has jumped quite a bit here and there!:

I would NEVER be running CUBASE and SIBELIUS simultaneously on 1 x PC, or INDIVIDUALLY on 2 x PC's.  In other words, I would NEVER make a video on CUBASE and SIBELIUS at the same time (that would be like making a video on SPORT and COOKING in one pass!).

Secondly, we are now only concerned here with my Win_7 and WIn_8.  The Win_XP is making it's way slowly to the dumpster! lol

Thirdly (with ref the Fred) and in any event, SIBELIUS and CUBASE will NOT run on the WIN_XP period.  And (as JM points), a second hand PC from Cash-Converters is likely to be no better.  Plus, funds do not permit the purchase of a replacement/additional PC.  I paid 600GBP for the Win_8, plus nearly 300GBP on an SSD for it in the last 18 x months alone.  And before that, the Win_7.  If I could wind back the clock to 5 x years ago, I would have just spent 1,500GBP on a MAC!  But I went along with the salesman in PC WORLD and now all my software is for PC so I can't even consider (or barely afford) to replace it with MAC!  But that's another discussion altogether . . .

But there are many other people (on You Tube) who make videos using CAMTASIA (or whatever) on a single PC, and running either CUBASE or SIBELIUS at the same time.  So obviously they must have far more powerful computers than what I personally own.  I have left comments/questions over the past 6 x months or so, but very few posters seem to ever reply.  Perhaps they prefer to keep there findings a SECRET?!

So to come back to the subject matter of my video, of which you kindly watched: you seem fairly certain that running only a webcam in CAMTASIA on my Win_8 (and nothing else) is still going to cause issues.  And ditto for running CUBASE and CAMTASIA (and nothing else) on my Win_7.  Gee, I am quite shocked at how powerless my gear is! Pretty devastating!

Anyway, did have a bit of a rethink and this might turn everything on it's head again.  I spent a good couple of hours reconsidering everyone's advice and messing with the gear:

One option would be to use the Win_7 for CAMTASIA and CUBASE: but (because I am still experiencing slight LATENCY issues with the NORD synth [it is easy to cope with a slight bit of LATENCY on the VOICE, but difficult to play along with IN TIME on an instrument!]) I have discovered this is as a result of NOT using CUBASE with it's designed DRIVERS (ie I am going through a 3rd party VOICEMEETER [http://vb-audio.pagesperso-orange.fr/Voicemeeter/] program so that CAMTASIA can capture CUBASE as system sound [otherwise all of the CUBASE audio BYPASSES the Windows soundcard). 

Now I did make a VIDEO on the last paragraph recently which I shared with a friend of mine (who uses CUBASE). But I am not sure if I posted/shared it on HERE; so please let me know if you are interested or if it might be helpful to you.

So, if I :

1 - kill off the middle man (VoiceMeter) and instead just stick to the CUBASE soundcard/ASIO driver,

2 - do NOT record any AUDIO whatsoever with CAMTASIA, and therefore only use it for basic SCREEN CAPTURING,

3 - purchase a DIGITAL RECORDER to capture all of the AUDIO instead,

4 - if the Win_8 can't cope with capturing the LOGITECH WEBCAM and Sennheiser headset mic in CAMTASIA (as a 'WEBCAM VIDEO'), then either blow out the VIDEO all together, or purchase a CAMCORDER.

. . . then surely (at the very least) my Win_7 should be able to cope with running this set-up?  Plus, it will cure the LATENCY issue between my NORD and CUBASE because I am using an external device for recording, blowing out the VOICEMETER software middle man, and using CAMTASIA for only basic SCREEN CAPTURE.

This will of course raise other questions, but I wondered, on a fundamental level, if this would work or not?  As you can see, I have tried to find a workaround of which incorporates at least some advice from everyone.

Best,

Paul
(Edited)
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Joe Morgan

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Running only a webcam in CAMTASIA on your Win_8 (and nothing else) will probably work.
This thread is so long I don't know what end is up anymore. I thought the XP was running your audio programs. It sounded like you were settling for less just to run a webcam.
Either way, 
My main point was that just one of those programs can suck the life out of the processors I saw listed. Video editing and recording  is one of the most demanding things you can ask of any computer. 
 The specs I saw are adequate for most programs. MS Word, media players,  photo editors, etc. Most people would be satisfied with that level of performance.
If you can run Camtasia and what you need as you are set up now. Great! 
Cheers
(Edited)
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monsterjazzlicks

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Hello again,

I just found the video I made a couple of weeks ago (for an online mate over in Washington, US) for anyone interested in how I have CUBASE, CAMTASIA and the VOICEMETER all set up.  However, I am thinking of ditching it (VM) if possible, due to, as mentioned above, LATENCY with the NORD synth and CUBASE (albeit only slight, it does still impair on one's live performance):

https://drive.google.com/open?id=0ByepppzJGXGeTkZvY3MtU1FXaTA

VOICEMETER I think, for what I want, is the best of a bad bunch I suppose.  All of the other similar softwares I tried over time cause endless major issues in one way or another.

This video is quite verbose so you may fall asleep half way thru.  Although I dare say out of the 100's of members on this forum, one or two may find it somewhat interesting/useful (although the discussion on VOLUME and the SM58 MIC are probably superfluous to this thread) .

Just to reiterate, the LATENCY issue has not been cured (after trying every imaginable permutation [and you have to REBOOT your PC every time you adjust a setting in VOICEMETER! Grrr]).  Hence, is why I am thinking of using a DIGI RECORDER instead (as mentioned in my above post).

This was ALL performed on the Win_7 PC exclusively.

Ta,

Paul
(Edited)
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Joe Morgan

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I watched the video out of curiosity. Didn't fall asleep either.LOL
I don't know a thing about mixing audio like you are attempting.

One thought crossed my mind.
Start a new thread....>>>>>>>>Newbie General Questions For Camtasia 8 on Windows 7 PC (help?) Part 2
It actually takes this page at least a couple of seconds to load.
(Edited)
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monsterjazzlicks

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Hi again,

RE: Webcam Cont. . . .

How, please, am I able to ZOOM IN a little closer on my face in the WEBCAM window so that viewers will be able to see me closer?  Although I am sitting very close to my PC, my face could still be closer in the video.  The SIZE of the window is fine, as is it's SIZE when it sits in the top RH corner on the video (in the CANVAS).  As I say, there is just a lot of wasted space around me and so I would like to ZOOM IN.  There is only 2 x paragraphs on this in the manual (that I could find).

Ideally, I would like to be able to make the configuration BEFORE I film the video (so that I can keep a period check that my face has not wandered outside of the window.

I would have assumed that the settings are to be made as in screenshot #01.  However, everything remains shaded out and so I am unable to adjust anything!





Many thanks,

Paul

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