No audio in editor after video capture

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  • Updated 8 months ago
  • (Edited)
Don't get audio after capturing a video.

When setting up the capture I set Record System Audio on.  (Snagit v18)


I can hear the audio portion when capturing the video, but when I play the capture on Snagit Editor, everything is quiet.

Any ideas?
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kmbrown

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Posted 8 months ago

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Rick Stone

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Are you certain you have enabled audio before launching the capture?

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kmbrown

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Hey Rick,
Those buttons are green.  Thanks.
... but on further investigation I discovered that NO sound is working on my PC.  It just happened to stop after installing SnagIt 18.  It was truly a cooincidence and I've got it fixed now.

Thanks for the reply.