No audio in mp4 (Camtasia 9 Mac)

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  • Updated 2 months ago
I exported a cmproj file (with audio), but there is no audio in the MP4. When I export as .mov the audio is there - both played in Quicktime.  

Is this a Quicktime issue?

Thanks 
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steffany.sinclaire

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Posted 4 months ago

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Leif, Employee

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Check the export settings options (press the Options button after choosing mp4 as the file format). Make sure you have it set to encode audio in the audio section at the bottom of the export options dialog.
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lentaylor99

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I have this same issue, changed the settings before I saw this and still no audio after export. The files play fine when run individually and within a camtasia project, but not on export. I even tried grouping the two files together and the same output... Ideas? 
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steffany.sinclaire

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What Leif said - check your export settings options and make sure sound is on. It worked for me.
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lentaylor99

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I did and it does not.
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lentaylor99

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When I selected Export to Main Concept and adjust the frame settings it worked. But won't work with Export to MP4 top selection.
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steffany.sinclaire

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Could it be an issue with the QuickTime player? I'm far from being an expert, but I hope you find your answer. Maybe post your question to get one of the tecchies to respond.