No Audio on Jing video but audio on Youtube/Vimeo videos

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  • Updated 8 months ago
Hi. I have an asus windows 10 laptop. I play video and create jing videos often which play and work ok. Now I created a jing video, which plays but it has no audio. I checked device manager and all the devices are working properly and have latest updates. I can play youtube videos and other videos and get the audios. But the jing videos play with no audio. I recorded another jing video with same audio issue. Please help. Thanks much.
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samnexus2000

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Posted 8 months ago

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Rick Stone

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I believe Jing videos are created as Adobe Flash SWF files. Perhaps you need to update to a newer version of the Adobe Flash player?

Cheers... Rick :)
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samnexus2000

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I figured out what the issue was. Thanks anyway.
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Rick Stone

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Perhaps you might share your solution here? That way others that have a similar issue will possibly find a workaround if they come here seeking an answer.

advTHANKSance! Rick :)