No audio on laptop Camtasia for project started on home PC (windows).

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  • Updated 11 months ago
Hi there. I started a Camtasia project at home on my windows PC and was hoping to continue editing whilst I am away on holiday from my windows laptop. I have loaded the software and accessed my project - I can see the visual aspects of the video but there is no sound. I have reloaded, repaired the software and restarted my laptop with no success. Hubby thinks I may only be able to finish these on my PC when I get home. Any advice appreciated.
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sarahd

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Posted 11 months ago

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Rick Stone

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Are you able to add any sounds from the library? If so, do those play where you are able to hear them?
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sarahd

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Hi Rick - yes I can.  The issue seems to be that the sound on the videos I have uploaded is no longer there (ie. I can't see the sound waves on the clips).  Any ideas how I get that back?  It's doing it on all the projects I put together.  
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Rick Stone

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Hmmm, I think you are kind of stuck here. When I asked if Camtasia was capable of playing an asset and you could hear it, it was a test to see if perhaps Camtasia was muted in Windows. But the fact you hear the audio clearly tells us that is not the case. 

I'm not sure what format you are using here. You say you began a project on your home PC but now have opened it up using what I assume is a laptop you are traveling with. There are many unknowns here. For example, from your home PC, what did you do to make the project available on the laptop? Did you save and copy a Camproj file? Or did you create a different file type on the home PC? If so, what type was it?

I note this is posted in the Windows section, so is it safe to assume the PC at home is a Windows PC? And if my assumptions about the laptop are correct, is it a Windows laptop or a Mac?

Cheers... Rick :)