No Audio produced in Studio's production output

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  • Question
  • Updated 3 years ago
  • Answered

My recorded .avi has audio.

My output from Studio has no audio.

Searched for a way to fix in Studio, but nothing...

Anyone have a suggestion?


Thanks,

D

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Dan

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Posted 3 years ago

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Timbre4, Champion

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Hello,

Which output rendering option did you choose? Sounds like Encode Audio is unchecked.

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Dan

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It is checked.

It's an mp3 format, but I moved from XP to Windows 7 and the encoding may need to be updated.

I'm using version Studio 3.

Do you know where can I get the correct encoding?

And where do I place it when found (installed or however it's done...)


Thanks,

D

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Timbre4, Champion

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Camtasia version 3 on Windows 7? Don't think that's going to work..

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Dan

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Bully's work is never done.

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Kelly Mullins, TechSmith Employee & Helper

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Hi Dan,

I'm sorry you are having trouble. However, the version you are running is simply not made to work with Windows 7. So, you are going to see the issues you are reporting here in the community forum.

From reading this and your other posts, I see things were sort of working okay for you when you were running Windows XP, but trouble has cropped up for you once you upgraded to Windows 7.

I don't think there is any fix we can give you that will sort things out. The software is simply too out of date to work with the more modern operating system.
I'm surprised you have been able to get things to work as long as you have, so kudos to you for that.

Again, I am sorry for this trouble and I wish there was a way to fix things for you since I know the cost of upgrading is a concern for you.
Perhaps you could roll back your computer to an older Windows OS?

Also, since Camtasia 3 came out about 10 years ago, people answering your request for help are just making sure you have the correct version listed - they are not laughing at you or bullying you. They just want to give you the help you need.

Again, I am sorry we cannot help you get Camtasia 3 to work correctly with Windows 7.

Kelly
User Assistance
TechSmith
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Dan

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I'm sorry for not making my remark clearer.

The bullying is Microsoft, not TechSmith or it's employees.

Or anybody that helps answer peoples question and concerns about TechSmith's products on the forums.

I apologize for not making that clearer...


It's not a matter of money, I make enough to buy 100 copies, it's the principle.

Don't work any longer than 3-4 Windows versions later...

I'm not buying that!


Camtasia Studio works fine.

The recorded works correctly too.

But, codec's should work no matter what version of windows is being used.

They're interpreter's of formats.

I can open an mp3 I created in windows 3.1 and still play it.

I can view Camtasia videos I created in Win. 3.1.


Don't get me wrong, I'm not trying to get something for nothing.

I write software everyday that designs & draws engineering drawings automatically.

Some of the software is quite amazing...

All my software works through 16 versions (1989 - 2016).


I just though something as easy a fix as a codec, would be something that is readily available for any version.


I did find a codec software that might find and get the correct interpreter for me.

Or I could just change the format I'm using to another codec that came with Camtasia.

But I'd rather keep my same formats to keep the video's consistent.


I'll figure it out, I'm persistent, but enough time to search and experiment is hard to find.

Anyway thanks for the help.

D

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Kelly Mullins, TechSmith Employee & Helper

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Hi,
Thank you for clarifying your comment. I really do appreciate that.

I also understand your position on software and feel it's pretty amazing your own programs run on all platforms for 16 versions!

Others might have some creative ideas on getting your audio to work. Unfortunately, 99.9% of  the people who might come to this forum are no longer running V3 so they don't have the ability to see the interface with the options or do any testing to try things out in order to help.

Maybe a kludge for you would be to find a voice/audio recorder that works on your system that you can use to create your voice recordings. Then, you could import those MP3 files into Editor and produce that way? This versus recording your voice as you are recording.

You could also open a ticket on our Technical Support site to see if they have any ideas for you as well:
https://support.techsmith.com/hc/en-us/requests/new


Thanks again and good luck!

Kelly