NO countdown

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  • Question
  • Updated 3 months ago
I am trying to record a video. and the countdown will not start for me to begin my screen recording with audio. How do I fix this and what could the possible problem be?
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  • annoyed

Posted 3 months ago

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Paul Middlin, Employee

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Jing is being retired and is not working well on the latest OSs. Instead, download its replacement, TechSmith Capture.
We're still in the process of making it easier to download for another week here, but in the mean time please get it by doing this:
  1. go to TechSmith's Screencast website
  2. Log in (same login you used for Jing)
  3. Click "Launch Recorder" in the upper right
  4. Look for prompts at the bottom to install TechSmith Capture
I know that's indirect, so I apologize, and next week I will try to remember to update this thread with a more direct link.