NO EMAIL notifications please!

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  • Idea
  • Updated 2 months ago
The default setting for the quiz notifications in Techsmith Relay should be NO EMAIL NOTIFICATIONS!  I receive now hundreds of email notifications every day!
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dario.f.martinez

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  • frustrated

Posted 2 months ago

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Josh Holnagel, Employee

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Hi Dario,

Thank you for your feedback. Can you clarify something for me? Based on the volume of notifications you referenced I think you may be referring to Conversation comment notifications? Is that true?

Or are you indeed referring to quiz results coming into your email inbox? Quiz results should be limited to one email per media, per day. But if you have a large quantity of videos with quizzes, it could also result in quite a few nightly quiz result emails.

And lastly, it sounds like you have found the option for turning off the notifications. Is that correct? You are simply asking that those notifications are off by default?

-Josh
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dario.f.martinez

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Quiz results coming.  I have set up a big number of quizzes in the last month and was not aware that I would be getting emails constantly about them. I have to delete something like 30 emails every day!  I know I can turn it off, which means going one by one on each quiz set up and clicking multiple times to turn off the notifications.   I just don't have that kind of time right now. But of course I will eventually do it. It just seems to me that the default should be no notifications. Or the emails should have the option to turn them off, unsubscribe etc.

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Josh Holnagel, Employee

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Thank you for the clarification. That's quite a lot of video quizzes! I hope that, outside of the notification issue, you are finding the feature easy to use.

I will pass this info on to the development and user experience teams. Thank you again.

-Josh 
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Rick Stone

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No way to configure a rule in your email that says: If it is coming from (address) just send it to trash?