No fullscreen button when saving as SCORM zip file

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  • Updated 1 year ago
I've got a project I'm saving as a custom Smart Player MP4 production with SCORM enabled, saving the output as a zip. When I produce the video and add it into my LMS, there's no fullscreen button on the player. Is there a way to edit the Smart Player code to allow this as an option?

Here's the current playbar of my video once produced.
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Katie Skapin

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  • unsure

Posted 1 year ago

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Ben Rhodes, Employee

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Hi Katie,

The reason the full screen button is not available is because of the way the LMS displays the SCORM content.  For fullscreen mode to work, all iframe elements that are used to display the Smart Player need to include an attribute called allowFullScreen.

We've seen this problem many times from other customers depending on the LSM they are using.  You can try contacting the LMS vendor and ask them about it.

Sorry I didn't have better news.

Ben
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Katie Skapin

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Thanks Ben! I figured that might be the case. I'll make a suggestion on their user community. :)