Images captured by snagit are shown in snag editor like attached file's picture, but if the image is saved, only blank image is saved. This problem happens very often in snagit ver. 13. If computer is off and butting is again, then no problem. However, if I capture several images, this problems happens again. How can I solve this problem perfectly. My compuer uses Windows 10.
I hope your sincere and quick answer. Thanks!