No longer user friendly

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  • Problem
  • Updated 6 months ago
I've been using SnagIt for well over 10 years and have kept abreast of the product through its myriad changes. To me, from a usability point of view, the last couple of versions have gone backward. Tasks that were once simple, such as a curved arrow, now seem to be hidden away. Why doesn't the editor auto open like it use to? Why is the capture window so intrusive? Why do I continually get pop ups nagging me about features when I'm trying to screen capture a video? I'm disillusioned with this product and giving serious thought to ditching it. 
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obejohn

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  • frustrated

Posted 6 months ago

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Vincent LaVallee

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I also have been a very long time user of Snag-it, going all the way back to when it did not do video. The last really good version is V11. V12 starts to show it degradation quite clearly, so I never purchased V13, and after so many complaints about V2018, it looks like I will never buy another Snag-it.

Vincent (05-23-2018)

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Lore Eargle

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I'm still using version 10. I bought two subsequent versions but do not use them because they annoy me so much.