No Snagit "button"

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  • Problem
  • Updated 1 year ago
Just upgraded from Snagit 11 to 13. I used to get a "button" when I booted up, that invoked the editor. I don't have it now. How do I get it?
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Ernest Lane

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  • frustrated

Posted 1 year ago

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Rick Grunwald

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If you have the capture button at the top of the screen you can get it there. Otherwise there is an orange tray icon(might be hidden  .. get it via the up pointing arrow on the toolbar( Right click that and get to the editor
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SUPERARR

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Suffered the same problem- and the new implementation will not please you if you loved the version 11 feature. But you can go to settings and there is a version of the popup menu available in 13.
It is not the same and in my opinion not as nice to work with as in eleven
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Rick Grunwald

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Where is that located please?
On a brighter note they are apparently going to start getting the workflow back in order. THe top executives are looking into the issues as of today
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Ernest Lane

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That was my view _immediately_.   I wish I could get a refund and roll back.
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Rick Grunwald

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I am trying to stay on topic and help with this issue. There are plenty of threads where the complaint are loud, vociferous and very pointed as to what has happened since version 11
There is hope. FINALLY one of the owner got involved and you can read her comments here
https://feedback.techsmith.com/techsmith/topics/request-for-voting-on-recent-snagit-feedback
Apparently they are finally listening
But again, I hope no one tries to hijack a help request to just  bitch
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Ernest Lane

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I managed to get the little "blue bar pulldown" at the top of the screen that gives me that pulldown.  In the lower "box," I have the 'Panoramic Scrolling Capt' line and no other lines,  just blank space.  Is there something I can do?
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Rick Grunwald

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Look at my graphic. Click the checked box (which is not really a "check box" [go figure]) and it will open the editor
Try it
or right click the orange snagit icon in the tray area
Personally I just pun the editor icon to the taskbar for easiest access. And before someone starts with the "You shouldn't need to do that" ... you don't need to do it at all. That is just one solution for fast access
Don't mean to sound grumpy, just trying to forestall a rant session that has nothing to do with your problem
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Rick Grunwald

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You can build your own outputs but it is best if you go here and download the ones you need
https://www.techsmith.com/snagit-outputs-windows.html?utm_source=product&utm_medium=snagit&u...

Then please read how to take one and customize it to your need (bypass the editor, etc
https://www.techsmith.com/snagit-outputs-windows.html?utm_source=product&utm_medium=snagit&u...