no sound on post produced movie

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  • Updated 4 years ago
I keep post producing a movie but the audio, although selected, does not come out in the resulting movie, in any format. It sounds fine, is selected and I do a produce as, pick a format, any and its a silent movie, any ideas!
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LeMoine Julie

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Posted 4 years ago

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Timbre4, Champion

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Hello,

I realize you're trying to output to MP4; there doesn't seem to be any audio option to select with any of those output options.

For the sake of troubleshooting, consider changing that to Customer Settings -> AVI to see if it will produce with audio. Watch for this checkbox to be checked:

If that works, then simply drop that AVI into a fresh CS project and render your mp4 output from this.

(Edited)
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Jessie O'Donnell, Influencer Relations Coordinator

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Julie,

Please let us know if Timbre4's suggestion does not work for you!

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