no more scrolling on mac 2.0 with safari browser

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  • Updated 8 years ago
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Snagit for MAC version 2.00 does not scroll web pages when using Safari Browser!
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  • SAD

Posted 8 years ago

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Photo of Jason Eagleston

Jason Eagleston, Employee

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Official Response
Hi David,

The main difficulty we are having is reproducing this same problem given that is a bank website with a login required. We have been able to successfully do a scrolling capture on the main page of the site you listed with Snagit 2.0. However, the site might be written in a slightly different way once logged in, that would prevent us from being able to scroll it properly.

I apologize for the trouble this caused in your capture workflow, but thanks for taking the time to provide more information.