Not being able to reduce the Camtasia window vertically on second monitor

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  • Updated 3 months ago
Hi,
I have a second monitor in addition to my laptop. Camtasia window displays properly on the laptop screen. However, when I move it to the second monitor, the bottom is cut off. I can't reduce the Camtasia window height to see the tracks at the bottom. Could you please help? 
Thank you,
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Tin Nguyen

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Posted 3 months ago

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Ed Covney

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What are the monitor resolutions?

A 2nd monitor that has the same resolution as your laptop won't have this problem.

Note: pixel counts are from left to right  and  top to bottom - i.e. the monitor with the least pixel height will loose it's bottom 100% of the time. It's hardware.
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Tin Nguyen

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Thanks, Ed, for helping. The second monitor has lower resolution than the laptop, which has very high resolution of 3200 x 1800. What I don't understand is that for all applications I know, take MS PowerPoint for example, I would be able to resize the application window but not Camtasia. One work-around I have so far is to duplicate the displays but doing so I would lose 1 monitor... I appreciate your help.
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Rick Stone

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You might right-click the second monitor and choose Display Settings and see if you can adjust it to a higher resolution.

Oftentimes that is possible.
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Joe Morgan

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It depends on which version of Camtasia you're using.



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Tin Nguyen

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Thanks, Joe. Will contact Techsmith. I am using the latest version of Camtasia 2019.
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Ed Covney

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Tin - Start it up on your big screen, but resize Camtasia to fit on the small screen. Now it'll drag over!
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Tin Nguyen

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Thank you all, Ed, Rick, and Joe for your expert help. Following Rick's suggestion, I opened up Display Settings and saw that it already set to the highest resolution 3200 x 1800. I played around and realized that if I reduced it to HD resolution of 1920 x 1080, which is also the resolution of the secondary monitor, then Camtasia shows full window on both displays! Since I rarely use any application which requires resolution beyond HD, I wouldn't mind keeping the system at this resolution.
Thank you all for help. What a helpful community of experts.
== Tin
(Edited)