not seeing bottom of timeline Camtasia for mac

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I am switching from Camtasia for PC to Camtasia for Mac (I think...not impressed so far). For some reason, I don't see the bottom of the timeline. It's cut off in the middle of the first track, so I don't see the slider that I assume is there. I also assume that there's a simple solution. I just don't see it. Help?

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Mark Bishop

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Posted 5 months ago

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bill.raymond

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There are two ways you can see all the tracks. One option is to use up more screen real-estate by increasing the surface area of the tracks. Click-and-drag the line just about the zoom control.

The other option is to scroll around the timeline by putting your mouse in the timeline and then doing a basic scrolling action (two-fingered swipe up and down on the trackpad or magic mouse).


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Mark Bishop

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Thanks for taking the time to make suggestions, but I had tried both of these things. Neither make a difference. The problem is not that I can't see more tracks. The problem is that no matter what I do, I can't see below the middle of Track 1. 
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bill.raymond

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Yeah this one is lost on me. I had hoped the recommendations I provided would help. Perhaps you need to quit and reopen? Or maybe adjust your screen resolution. I have had odd things happen on certain resolutions on the Mac so maybe worth a shot (quit and restart after each test).
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Rick Stone

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Perhaps I'm donning the Captain Obvious suit here, but could it be the solution is as simple as resizing the Camtasia window?

I've seen similar things on the PC side. I know the Mac is different, but on the PC side of things, I'm able to run applications full screen or in a smaller window. I have my taskbar set to auto hide. (I'm not sure, but I *THINK* I've heard Mac users say this is the "dock"?) 

Anyhoo, I've had situations where something (Gawd only knows what) change on my setup that resolves once I restart Windows. But when it happens, I find apps like Camtasia have this issue where the taskbar ends up covering part of the application and I cannot see it all.

And when that happens, I can generally resize Camtasia so the bottom of the window is no longer behind this area but just above it.

Cheers... Rick :)
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Bill Munson

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I didn't have this issue in Camtasia for Mac 3, but now that I've upgraded to 2019 I am seeing this issue. I can only see the top half of track 1, making it useless. The workaround is just turn off track 1 and start building from track 2.
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lucsim

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Yes I don't understand this , I also find this irritating and wonder how difficult it can be to just code some spacing below it?!
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davemillman

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Not seeing the problem. Video attached. 
OSX 10.12.6
Camtasia 2019.0.5

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lucsim

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So I hadn't tried it on my new Macbook Pro (2018) and surprisingly there is even a scrollbar below the first track wow! but on my older Macbook white (2010) track 1 is only 2/3 visible , I can drag it up but it doesn't remain and no scrollbar below.......so depends on the machine you use and perhaps the OSX - 10.15.4 versus 10.13.6 - but those are both newer than your 10.12.6 so it probably has more to do with the machine...

(Edited)
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davemillman

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@lucsim, @Bill Munson, in my video above, you can see a vertical scroll bar at the bottom-right that scrolls through the track pane. Do you have that scroll bar? 
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lucsim

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@davemillman No not standard from the beginning only when I start to use 3 or more tracks (both laptops)

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gchristman

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I have the same problem as OP. Half of Track 1 is cut off no matter what I do. I have a late 2013 Macbook Pro running OSX 10.15.4 and the latest version of Camtasia (still in trial).
I have tried restarting Camtasia, restarting my computer, moving the window to my secondary monitor (an iMac) and resizing, moving the dock. Nothing has helped. I hope a fix is coming.
(Edited)