Offer email invitees to sign in not only sign up

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  • Idea
  • Updated 7 years ago
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Allow individuals that have received email invitation to access an authenticated folder to log in to their existing account (if they have one). Currently if an invited individual is not actively logged on to their account then the hyperlink included in the invitation email for an authenticated folder brings them to a page that encourages them to sign up for a free account. That page should provide the option to sign in to their existing account if they already have one. Of course if their existing account does not use the same email address then this does add to the confusion but at present individuals invited to multiple authenticated folders (e.g. university students accessing folders associated with their various courses using may end up feeling obligated to sign up multiple accounts in order to access the authenticated folders to which they have been invited. The work around for this is for students to be actively logged on to their account. In this case clicking on the hyperlink included in the email invitation will instantly accept the invitation and give them access to the authenticated folder (assuming the email address associated with the existing, logged on account matches the one in the latest invitation). Some clarification on this will be helpful to viewers of content contained in authenticated folders.
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Michael Rehm

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  • frustrated

Posted 7 years ago

  • 1
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Logan S.

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Hey Michael,

Thanks for the feedback! I'll pass all this along.

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