On an older version I could click the Print Screen button. Now I have to make sure SnagIt Capture is up or else that option does nothing.

  • 1
  • Question
  • Updated 3 weeks ago
  • Answered
I used to have an older version of Snagit but on that version I could simply click the Print Screen button on my keyboard and it would work. Now I have to make sure SnagIt Capture is up or else the Print Screen option does nothing. Seems like more unecessary steps were added and I haven't been able to adjust the settings to get this to work how it used to either. Version 13.1.3
Photo of Melinda Heaney

Melinda Heaney

  • 1 Post
  • 0 Reply Likes

Posted 3 weeks ago

  • 1
Photo of Kelly Mullins

Kelly Mullins, TechSmith Employee & Helper

  • 2736 Posts
  • 565 Reply Likes
Hi Melinda,

I'm sorry you are having trouble.
This should work the same exact way.

Can you please contact our technical support team to have them check why this is not working? This is a free service.


Kelly