One Click Issues with Windows 10 - doesn't collapse and increases size

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  • Updated 3 months ago
Hi. I recently upgraded to Windows 10.  On my old version of Windows, when I clicked SnagIt OneClick then clicked on the Image option, the OneClick menu would roll back up or collapse. Now, when I click it, it stays open, and it is often in the way of the image I am trying to capture.  Is there a setting I can change so that once I have clicked on Image, the menu collapses and is out of the way? Also, if I need to change the zoom on my screen, it causes my images to zoom in with Snagit when I don't want them to.  Can this option be turned off?  Thanks so much! 
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Sandi

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Posted 3 months ago

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Dubie

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To have the one-click collapse go in to the Capture Preferences and under the Capture tab, Check-Mark "Hide Snagit when capturing"




Not sure what to tell you on your zooming issue.

Maybe others may have a thought on it or you could contact support.

Dubie:)
(Edited)
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Rick Stone

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I'm not sure this is the answer, but have you looked in the preferences (File > Capture Preferences > Capture) and configured SnagIt to Hide SnagIt when capturing?



Cheers... Rick :)
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Rick Stone

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LOL, not only did Dubie and I post about the same time but we had nearly identical images!
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Dubie

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ya but yours is bigger :(
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Rick Stone

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I call it "the SnagIt inflation rate". ;)
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Paul

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His name's Rick not Dick.
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Rick Stone

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On the zooming in bit, are you saying that the resulting captured image is substantially larger than the original? You see that with my own capture I supplied. I think it may have something to do with my Windows settings, but I'm not sure. I saw a post by Chris Larson of the SnagIt team saying they will be releasing an update before long that is supposed to address things with "high DPI", I'm hoping it fixes this issue.