OneClick forces the SnagIt Editor to load even if you don't want to

  • 1
  • Problem
  • Updated 7 years ago
  • Solved
Archived and Closed

This conversation is no longer open for comments or replies and is no longer visible to community members. The community moderator provided the following reason for archiving: Inactive threads; archiving to prevent necroposing

I just purchased SnagIt 11 to do something very simple. I was so excited about it, and I was so looking forward to saving a lot of time. I must admit, my first impression wasn't very good. With a very simple task, I found a bug. Please let me know if I am doing something wrong.

All I want to do is capture a region, but save it directly to a filename in jpg with an autonumber. I couldn't get it to work and I couldn't figure out why. Everytime, it would load the SnagIt Editor, which does not provide any autoname saving capability.

Then, out of nowhere, I tried to use the BIG RED "click to capture" button instead of using the "OneClick" and it works. This tells me that the code on the OneClick is different rather than calling the main code.

This is quite a drag because now I have to swap windows to capture screens. Not such a big deal, but that is why I thought I purchased SnagIt... to make my life a lot easier, not just a little easier.

I could try to use hotkeys, but I am concerned that they may give me some kind of side effect. If I have time, I may give it a try. I've spent enough time on a simple Quality Assurance task that could've saved me about half a day.

Sorry about the rant, but my frustration comes from the time that I now need to recover due to this.
Photo of Carlos


  • 2 Posts
  • 0 Reply Likes
  • frustrated

Posted 7 years ago

  • 1
Photo of Tiffany Wood

Tiffany Wood

  • 157 Posts
  • 16 Reply Likes
Hi Carlos,
Thank you for the feedback. I apologize for your frustration.

You can create a profile to do exactly what you described below and then it will appear in OneClick. I created a short video to walk through the steps:

Please let us know if you have additional feedback or questions.

Thank you,
Photo of Carlos


  • 2 Posts
  • 0 Reply Likes
Hi Tiffany,
Thank you very much for your reply. Wow! You are correct. Now I understand how it works. The "Image" option in the "OneClick" is NOT the same as the "Click to capture" on the SnagIt application. By creating the profile, you were able to take the options I wanted and leverage both technologies.

I get it. Thank you for your patience.

I have tried it profusely. Although you were able to answer my posted question, and I will give you all 5 stars... I am still unable to use the OneClick feature, but that is because I neglected to mention one small need I have. As I am capturing images, I would like to quickly change the Automatic Prefix File Name and/or the folder.

Let me create an example. Let's say I am in a webpage and I am taking tranportation... my folder in my computer is transportation. I am capturing phrases and/or snapshops of cars. These snapshots are being autonumbered. I then switch to trains. I want a new autonumber with a prefix of trains. Same with motorcycles, etc, etc, etc as the research goes on.

Then I move from transportation to foods. That is a new folder. Same routine as before, but now is about foods with new prefixes.

Don't get me wrong. Now that I've been using SnagIt for a while, I'm getting really good at it and very swift at the Alt-Tab key.

Your solution is VERY valid and it definitely answers my previous question.

What I will do is create a separate post, but submit it as an enhancement request to add a button or link to a file profile where we can change the file options including Automatic Name Prefixes and Folder locations. This would save me from using the Alt-tab keys all the time. It would also stop me from having to prepare the page before having to go to SnagIt and hit "Click to capture". Just a small time savings.

I am extremely grateful,

This conversation is no longer open for comments or replies.