Option for Camtasia 2019 SCORM to ignore viewing threshold

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What? Add a checkbox to the SCORM "Manifest Options" in the custom production settings that disables the 'Completion Requirement' from ever being completed. 

Why? In SABA LMS, when viewing SCORM 1.2 content for the first time, any quiz section will show. When the user watches enough of the presentation (say completion requirement is 100%), the variable cmi.core.lesson_status = passed. Whether or not the user passed, failed or ignored the quiz, it will not re-appear when the user relaunches the SCORM content. This is because the LMS looks at the lesson_status variable, it shows 'passed' and believes that the quiz does not need to be shown. This prevents the user from taking the quiz and the user needs to be re-registered to take the quiz again. 

When reaching out to SABA, they told me that CamTasia should not be sending a 'passed' variable as the 'Manifest options' have two conditions (quiz score and viewing percentage) and should only provide 'Completed' or 'Passed' when both conditions exist.

How? Add a checkbox to the 'Completion Requirement' section that says something like "Require Viewing Percentage". Two options to make it easier are acceptable. 
1) Make it so the percentage is a value that could never be reached like 30000% percent when the box is checked.
2) Code it so that when the checkbox is checked, set the lesson.status variable to 'incomplete'
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bwetzel

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Posted 9 months ago

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Ben Rhodes, Employee

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Hello,

Thank you for the feedback.  After looking stuff over I believe you make a great point and would probably consider the current behavior a bug.  What I'd like to propose with SCORM 1.2 productions is it to always take the percentage of video watched and the quiz score into account before updating cmi.core.lesson_status field with the result.  This can be done without updating Camtasia 2019 itself.

Here is the logic I'd like to implement and make sure we are on the same page:

  • percentage watched >= required view percentage AND quiz score >= required quiz score = "Passed"
  • Otherwise = "Incomplete"
Further, I'd like to point out that SCORM 2004 reports those two data points to separate SCORM api fields. So SCORM 2004 would not change at all.

Let me know if I'm off track at all.

Thanks,
Ben
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bwetzel

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You are on track! I believe that will work, with it requiring both conditions for a passing score. 
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Ben Rhodes, Employee

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I'm in the process of testing an update to address this issue.  With this update videos with a quiz using SCORM 1.2 will have 1 of these values written to cmi.core.lesson_status
  • incomplete - The viewer has not watched the min % of the video. Regardless if they have answered none, some or all the questions for a video.
  • completed - The viewer has watched the min % of the video, but has not answered all the quiz questions for the entire video.
  • passed - The viewer has watched the min % of the video and has meet the min % correct for the quiz.
  • failed - The viewer has watched the min % of the video, but did not get the min % correct for the quiz.
When a user has not finished answering all questions for a video and they leave, the lesson will be suspended and they can resume it again.

Once they have finished answering all the questions and they leave the video, the lesson attempt is over.  And it should only be incomplete, passed  or failed 

Let me know if you have any questions or concerns about any of this.

Thanks,
Ben

(Edited)
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bwetzel

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I agree that there should only be 3 results : incomplete, passed or failed. 

What concerns me is the 2nd bullet in your previous reply:
  • completed - The viewer has watched the min % of the video, but has not answered all the quiz questions for the entire video.
This should be an incomplete status. I don't want the learner/user to split hairs between getting a completed vs passed on coursework. For reporting it looks bad if someone has completed, others passed the coursework. It does not make sense to the higher ups when reporting.

 

I was just this one thing that stuck out that I had to bring up. In most part excellent, minus this one item.

I appreciate your help on this and am looking forward to the next update to CamTasia : )
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Ben Rhodes, Employee

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I'm glad you called that out.  I agree it was the single point that felt off.  I'll update the player to prevent 'completed' from being an option when a video contains a quiz. 

Ben
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Ben Rhodes, Employee

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Hello bwetzel,

I just shipped a new version of the TechSmith Smart Player (version 5.38.0) that includes the changes I described above.  You will have to produce your project from Camtasia 2019 again to get the latest version of the TechSmith Smart Player.

If you run into any other issues let me know,
Ben
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shane.schmitt

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I am having the same issue.  The techsmith js file has this version listed inside TechSmith Smart Player v5.49.1.   However, quiz results are ignored and the only item needed to complete the course is how much of the course they have viewed.  How can I make this work for passing the quiz?

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Ben Rhodes, Employee

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Hi Shane,

Can you tell me a little more about what quiz questions you are including with the production?  Are you using a combination of ungraded and graded questions?  How many question sets (a group of questions at the same time in the video) do you have in your production?  Are you also using our email quiz service?

Could you also tell me what LMS you are using and the SCORM version(s) you are experiencing the issues with?

Thanks,
Ben