Option to locally Save Media with Relay Recorder

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The option to locally save with the Relay Recorder would provides a necessary backup of the media. It would also prevent many clients the trouble of downloading from an external publishing destination. Since they are technically already saved locally for a short duration, they would simply need to be kept until the user decides to purge the folders content. 
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CSU_Jonathan

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Posted 2 years ago

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Walter Pelowski, Customer Solutions Engineer

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Thank you for the suggestion Jonathan.  Unfortunately, the source recording format we use right now with Relay is not at all optimal for sharing.  (There are various reasons for this, which I won't get into here.)  So having a TSCC-encoded file on the local machine isn't that helpful until the server encoder can put it together into (typically an H.264 MP4) format that people can use/share effectively.

Anyway, I understand the need you're getting at here and we'll add it to our feature requests list.

Sincerely,
Walter Mitchell Pelowski
Customer Solutions Engineer
http://www.techsmith.com
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CSU_Jonathan

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Thanks for the timely response Walter! The pre-encoded format could still be resubmitted if there is a FTP publishing failure. Maybe a Recent Submissions tab could be added to the recorder that would allow the user to purge the files at their own discretion. I really do appreciate the time you guys take out to listen and respond to your customers! 
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Walter Pelowski, Customer Solutions Engineer

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Jonathan,

  For some additional thoughts on this...  If there is an FTP publishing failure, the presentation job will still remain on the server until it gets properly published, so I don't know why having the presentation remain on the local machine would help in that scenario.

  I could see the pre-encoding format being helpful if a person decided that at some point he/she wanted to submit it again to the server using a completely different Profile.  Although in that case, providing the necessary reminders to delete the media so they don't fill up there machines over time might be a nuisance.

  Also, for that sort of workflow, as an alternative we suggest publishing a backup full-resolution MP4 to some storage location that your users can access.  In my opinion this is often still better than it remaining on the users' different recording machines since many times users are recording from podium or borrowed machines.  Plus then you don't run the risk of filling up a machine's harddrive space with backups that may rarely get used and the exported format can be used for other purposes because it's a standard playable MP4.

Forgive me if these ideas don't fit your exact scenario.  I just figured I'd throw some additional options out there that might work even better than the local source backup.

Walter Mitchell Pelowski
Customer Solutions Engineer
http://www.techsmith.com